General Warranty Conditions - poolstar POOLEX Skyline FI 75 Manual De Usuario Y De Instalación

K. General warranty conditions
The Poolstar Company guarantees the original owner against defective materials and faults in the manufacture of
the Poolex Skyline Fi heat pump for a period of two (2) years.
The compressor is guaranteed for a period of Five (5) years.
The titanium tube heat exchanger is guaranteed for a period of fifteen (15) years against chemical corrosion,
except for frost damage.
The condenser's other components are guaranteed for two (2) years.
The warranty becomes effective on the date of the first invoice.
The warranty does not apply in the following cases:
•
Malfunction or damage arising from an installation, usage or repair that is not in compliance with the
safety instructions.
•
Malfunction or damage arising from a chemical agent that is unsuitable for the pool.
•
Malfunction or damage arising from conditions that are unsuitable for the equipment's purposes of use.
•
Damage arising from negligence, accident or force majeure.
•
Malfunction or damage arising from the use of unauthorised accessories.
Repairs undertaken during the warranty period must be approved prior to being carried out by an authorised
technician. The warranty shall be null and void if the repair to the equipment is carried out by a person who is not
authorised by the Poolstar company.
The guaranteed parts shall be replaced or repaired at Poolstar's discretion. Defective parts must be returned to our
workshops to be covered during the warranty period. The warranty does not cover labour costs or unauthorised
replacements. The return of the defective part is not covered by the warranty.
Dear customer, please spend a few minutes filling in the warranty
Your details may be treated in accordance with the Data Protection Act of 6 January 1978 and will
registration card that you will find on our website:
https://support.poolex.fr/
We thank you for your trust in our products.
Enjoy your swimming!
not be divulged to any third party.
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