Problem Solving - PANAS DP-8020E Guía Rápida

When an anomaly occurs, the display may show one of the Information Codes listed below. These will help you to identify
and correct the problem.
Info.
Code
030 Document is misfeeding.
031 Document is too long or jammed.
Document length exceeds 78.8 inches (2 meters) in
"Normal" and "Fine" mode only. The length limitation
for "Super Fine" (400 and 600 dpi) mode, is subject to
the available Memory size.
A4/Letter Width: 55 in (1400 mm); 24 in (600 mm)
A3/Ledger Width: 39 in (990 mm);
061 ADF Cover (Document Return Guide) is open.
400 During initial handshake, receiving station did not
respond or communication error occurred.
401 Remote station required a Receiving Password to
receive the document.
Remote station does not have Confidential Mailbox.
402 During initial handshake, communication error
occurred.
403 No polling capability at the remote side.
404/405 During initial handshake, communication error
occurred.
406 Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective
Reception mode.
407 No confirmation from the receiving station for the
previous page sent.
408/409 Remote side confirmation of previous page is illegible. Wait a few minutes and send again.
410 Communication aborted by the transmitting side.
411 Polling password does not match.
412 No data from the transmitting side.
414 Polling password does not match.
415 Polling transmission error.
416/417/ Received data has too many errors.
418/419
420/421 Machine goes to receiving mode, but receives no
command from the transmitting side.
422/427 Interface is incompatible.
14

Problem Solving

Information Code
Meaning
400 dpi
(Max. Length)
1. Reload the document properly.
2. Remove the document jam.
3. Adjust ADF.
1. Reload the document properly.
2. Remove the document jam.
600 dpi
(Max. Length)
17 in (430 mm)
Close the ADF Cover.
1. Check with the other party.
2. Reload the document and send again.
Check the remote station.
Reload the document and send again.
Ask remote side to set "POLLED=ON".
Reload the document and send again.
Check the password or the telephone number
in One-Touch or Abbreviated station.
Wait a few minutes and send again.
Check with the other party.
Check the polling password.
Check with the other party.
Check the polling password.
Check the polling password.
Check with the other party.
1. Remote side misdial.
2. Check with the other party.
Check with the other party.
Possible Action Page
10
10
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88
96
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38
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38
38
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