Troubleshooting; Technical Support; Product Returns - Vaisala HUMICAP HMT120 Serie Guía Rápida

__________________________________________________________________________ English

Troubleshooting

Error Codes and Texts

Technical Support

The complete HMT120 User's Guide is available in English at
www.vaisala.com/hmt120.
For technical questions, contact the Vaisala technical support by e-mail at
helpdesk@vaisala.com. Provide at least the following supporting
information:
- Name and model of the product in question.
- Serial number of the product.
- Name and location of the installation site.
- Name and contact information of a technically competent person who

Product Returns

If the product must be returned for service, see www.vaisala.com/returns.
For contact information of Vaisala Service Centers, see
www.vaisala.com/servicecenters.
VAISALA _______________________________________________________________________ 13
Code Description
1 Probe T measurement error
2 Probe RH measurement error
3 Probe communication error
4 Probe checksum error
5 Probe message form error
6 Program's flash checksum error
7 Current settings checksum error (RAM)
8 Factory flash not initialized
9 User flash not initialized
10 Voltage is too low to operate correctly
11 Measurements not available
12 Oscillator fault bit active
13 Analog output quantity invalid
14 Display quantity invalid
can provide further information on the problem.
Error Text
Probe T meas
Probe RH meas
Probe communication
Probe checksum
Probe message form
Program code checksum
Settings checksum
Factory defaults empty
User defaults empty
Voltage too low
Measurements not available
HW fault 1
Analog output quantity invalid
Display quantity invalid