Troubleshooting - ITS EK HDT2 Manual

TROUBLESHOOTING

PROBLEM
The LED display is
not lit
No signal
There are no images
or sound
Warning that the
channel is coded/not
available
The remote control
does not work
Forgotten channel
password
There is no signal
when the device is
moved to another
room
POSSIBLE CAUSE
The power adapter is
disconnected
The antenna is discon-
nected
The antenna is damaged/
not properly configured
No signals are transmitted
An incorrect mode has
been selected
Channel coded/not avai-
lable
The device is turned off.
The remote control is not
pointing at the device
There is an obstacle be-
tween the remote control
and the device
The batteries are dead
The antenna connection
at another site may be
different (lower signal
strength which produces
weaker channel reception
or no signal)
POSSIBLE SOLUTION
Check the connection of
the power adapter
Check the antenna con-
nection
Select the correct mode on
the television
Select another channel
Turn on the device
Point the remote control at
the device, no more than
8 metres away from the
remote control sensor and
at a horizontal and vertical
angle of 30º in front of the
equipment.
Ensure that there are no
obstacles between the
remote control and the
device
Replace the batteries with
new ones
Eliminar el canal bloquea-
do y realizar una nueva
búsqueda de los canales
Check the antenna con-
nection or connect a signal
amplifier
EN