Troubleshooting; Cooktop - Midea MGS30S2AST Instrucciones De Instalación

TROUBLESHOOTING

Midea is committed to providing you with a quality appliance that works as
expected. If you find something that is not working as anticipated, check
the table below for helpful hints and advice that might save you the time
and expense of calling for repair.

Cooktop:

MSmartLife app will not
control cooktop
Burners do not light
Unable to maintain a
rolling boil or will not
cook fast enough.
Flames around
burners are not even
Cooktop is discolored.
(read before calling for service)
Possible Reason:
Cooktop cannot be controlled through MSmartLife app.
If control panel display is not lit, appliance may not be
receiving power - check circuit breaker or fuse has not
tripped and that cord is properly plugged in.
If control panel display is operating, check the following:
Gas shut off valve is in the ON position and the gas
supply to the house is not shut off
Burners and burner caps are properly positioned on
cooktop
Burner ports (openings around perimeter of burner
top) are not clogged
The igniters are clean, dry, and sparking to the burners
Improper cookware - Only use pans with flat bottoms
and that match the diameter of the cooktop burner
selected. Adjust flame so that flame does not extend
beyond edge of pot.
Large pots and pans can lose a lot of heat from the top -
cover pan with a lid to retain heat better.
Ensure burner cap is seated properly on burner and
ports (openings around perimeter of burner top) are not
clogged
Cooktop is not cleaned thoroughly - see section in this
manual on care and cleaning of cooktop.
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