Service - THERMEx STERIMEX MEDIUM Manual Del Usuario

M 710212100212052021

SERVICE

Before reporting service on your thermex product, it is important that you read the installation and/or user instructions carefully. It ensures that
thermex can provide you the best possible assistance.
Service department at thermex can be contacted in preparation to:
• technical support for installation and installation of your range product.
• Clarification of functionalities in your product.
• Service Request during the warranty on your product .
Before a service request during the warranty always try to disconnect the power to the product for about 5 min. then plug the power back on to see if
the problem is corrected.
If the problem is not corrected, disconnect the power supply to the product for one hour. If the product is still not functioning properly, and the trouble-
shooting charts are reviewed, contact the service department.
NOtE: For inquiries within the warranty, you will be asked for proof of your purchase in the form of a sales receipt. therefore, always store your sales
receipt
Before the request for service within the warranty, it is important to have all the necessary information ready:
• Error Description
• Product/Model
• the type and serial number of the product (on the chassis plate)
• Information of puchase
THERMEX StERIMEx MEDIUM 51