Zerowire® G2 Troubleshooting - NDS Zerowire G2 Instrucciones

5 ZEROWIRE® G2 Troubleshooting
Problem
en
Indicator LED is not on
No transmitter found
No image on display after
changing input resolution
Fails to establish link after
attempting to pair
Poor or intermittent video
28 | ZEROWIRE® G2 Troubleshooting
Possible causes
Loose power connector
Y cable
Stand-alone power sup-
ply
Wall socket
See section Power Options [} 16] for additional information.
The Transmitter is OFF, or
the cable from the video
source is not connected,
or the video source is
OFF.
The Transmitter or the
Receiver cannot lock to
the video signal.
The Transmitter and the
Receiver units cannot ne-
gotiate the RF Channel to
connect on.
Transmitter and Receiver
are spaced more than
30 feet (9.1 m) apart.
Transmitter and Receiver
are not aligned properly
DVI or SDI (Transmitter
only) connections
Unsupported video mode
DVI or SDI (Transmitter
only) cables
Crosstalk
Low signal strength
The Transmitter and Re-
ceiver are switched
Remedial action
Verify that the power source connector is fully inser-
ted into the unit's power connector.
If you are using the Y cable to supply power to the
unit, confirm that it is connected to an NDS 24VDC
power supply and that the power supply is energized.
If the stand-alone power supply is being used confirm
that it is fully inserted into the wall socket.
Some wall sockets have ON/OFF switches built in.
If the socket you are using has a built in switch, check
that it is in the ON position.
Verify the Transmitter unit is ON or source signal is
connected.
Cycle the ZEROWIRE® G2 Transmitter's and Receiver's
power, not the display.
Cycle both ZEROWIRE® G2 Transmitter's and Re-
ceiver's power.
Reduce the spacing between the Transmitter and Re-
ceiver to 30 feet (9.1 m) or less.
See Maximum Range in section ZEROWIRE® G2 Spe-
cifications [} 30].
Follow the Transmitter-Receiver alignment recom-
mendations under Positioning and Orientation [} 22].
Confirm that the cables are properly connected.
Verify that the applied video mode is supported. See
Supported Video Modes [} 31].
Replace the cables one at a time and check the video
display.
If the video signal displays properly after a cable is re-
placed, discard the cable you just replaced.
See Avoiding Co-Channel Interference [} 25].
See Signal Strength and OSD Diagnostic Messages
[} 26].
Verify that the video source is connected to the Trans-
mitter, not to the Receiver.