TROUBLESHOOTING (Continued)
PROBLEM
There is no sound coming from
the speaker.
The mirror is having Wi-Fi
connectivity issues.
BLUETOOTH
®
SPEAKER – ONE YEAR LIMITED WARRANTY
If the BLUETOOTH speaker fails due to a defect in materials or workmanship at any time during the first year of ownership, the
manufacturer will replace it free of charge, postage-paid at their option. This warranty does not cover products that have been
abused, altered, damaged, misused, cut or worn. This warranty does not cover use in commercial applications. Use only
manufacturer-supplied genuine warranty repair replacement parts to repair this mirror. Use of non-genuine repair parts will
void your warranty. The manufacturer DISCLAIMS all other implied or express warranties including all warranties of merchant-
ability and/or fitness for a particular purpose. As some states do not allow exclusions or limitations on an implied warranty, the
above exclusions and limitations may not apply. This warranty gives you specific legal rights, and you may have other rights
that vary from state to state.
This warranty is limited to the replacement of defective parts only. Labor charges and/or damage incurred during installation,
repair, replacement as well as incidental and consequential damages connected with the above are excluded. Any damage to this
product as a result of neglect, misuse, accident, improper installation or use other than the purpose SHALL VOID THIS WAR-
RANTY.
Shipping costs for return product as part of a claim on the warranty must be paid for by the customer.
Inquiries regarding warranty claims can be directed to 1-877-319-3757, 7:30 a.m. - 4:30 p.m., CST, Monday - Friday.
LED MIRROR – TWO YEAR LIMITED WARRANTY
If the mirror fails due to a defect in materials or workmanship at any time during the first TWO years of ownership, the manufacturer will
replace it free of charge, postage-paid at their option. This warranty does not cover products that have been abused, altered, damaged,
misused, cut or worn. This warranty does not cover use in commercial applications. Use only manufacturer-supplied genuine warranty
repair replacement parts to repair this mirror. Use of non-genuine repair parts will void your warranty. The manufacturer DISCLAIMS all
other implied or express warranties including all warranties of merchantability and/or fitness for a particular purpose. As some states do
not allow exclusions or limitations on an implied warranty, the above exclusions and limitations may not apply. This warranty gives you
specific legal rights, and you may have other rights that vary from state to state.
This warranty is limited to the replacement of defective parts only. Labor charges and/or damage incurred during installation, repair,
replacement as well as incidental and consequential damages connected with the above are excluded. Any damage to this product as a
result of neglect, misuse, accident, improper installation or use other than the purpose SHALL VOID THIS WARRANTY.
Shipping costs for return product as part of a claim on the warranty must be paid for by the customer.
Inquiries regarding warranty claims can be directed to 1-877-319-3757, 7:30 a.m. - 4:30 p.m., Monday - Friday.
Homewerks.com
POSSIBLE CAUSE
A software problem has occurred.
Volume is turned down or off.
There is an unsteady network connection.
Other devices are causing interference.
Wi-Fi is not connected because the password
was entered incorrectly.
Network congestion is causing poor signal
strength.
No Wi-Fi signal is being received.
SOLUTION
Perform a factory reset by pressing the Reset (
button for 8 seconds. NOTE: This will delete all
user settings. After the factory reset, the speaker will
need to be set up again. Follow the instructions on
page 7.
Turn up or turn on the volume.
Make sure that your mirror is within range of your
Wi-Fi router and has a strong and stable connection.
Check that your mirror is away from any other
devices that cause interference, such as microwaves,
baby monitors, or other electronic devices.
Verify you have the correct Wi-Fi password. If your
Wi-Fi password recently changed, update your
device's Wi-Fi settings.
If you have several devices connected to your Wi-Fi
network, try removing some of them to reduce
congestion.
The mirror is 2.4GHz Wi-Fi compatible. Please
make sure your smart device and mirror are
connected to 2.4GHz.
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