Troubleshooting - Tineco PURE ONE AIR PRO Serie Manual De Uso

Troubleshooting

Problem
The appliance does not
turn on
Weak suction power
Battery won't charge
Brush roller tangled
indicator blinking
Air channel blocked
indicator blinking (with
a beep)
Dust sensor malfunction
indicator blinking
WiFi indicator is off
LED loop blinking with
a beep
Abnormal motor sounds
Note:
If the above troubleshooting guide fails to provide a solution, please visit our website
www.tineco.com for further support.
Possible cause
No power
Auto protection for overheating
The appliance is blocked
(i.e. the tube, suction mouth or
some other parts)
Dustbin and filters are full
The appliance is blocked
(i.e. the tube, suction mouth or
some other parts)
The brush roller tangled with hairs
or fibers
The adaptor is not correctly
inserted
The adaptor is not designed for
this appliance
The brush roller is blocked
The appliance is blocked, or full
of dust in filter and dustbin
The sensor inside the dustbin
is blocked
WiFi is not connected
The adaptor is not designed for
this appliance
Auto protection for overheating
The appliance is blocked (i.e. the
tube, suction mouth or some other
parts)
21
Solution
Charge the battery
Restart after cooling down
Check and remove blockages
Clean the dustbin and filters
Remove blockages
Clean the brush roller
Reinsert the adaptor correctly
Use the original adaptor
Remove blockages
Remove blockages
Clean the dust on the inner
sensor
Follow the in-app guide to
connect to WiFi
Use the original adaptor
Restart after cooling down
Remove blockages