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Idiomas disponibles
warranty information
TEMPUR ERGO
TM
TEMPUR PEDIC NORTH AMERICA, LLC ("TEMPUR PEDIC
PURCHASER'S TEMPUR ERGO
TM
DESCRIBED IN THIS WARRANTY .
TEMPUR PEDIC
UNDERTAKES NO RESPONSIBILITY FOR THE QUALITY OF THE GOODS EXCEPT AS OTHERWISE PROVIDED IN THIS
®
WARRANTY . THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE THEREOF .
THIS WARRANTY APPLIES ONLY TO TEMPUR ERGO
THE PRODUCT .
YEARS 1 THROUGH 3: FULL COVERAGE OF PARTS AND LABOR
TEMPUR ERGO
is warranted against defects in the workmanship or materials for a
TM
period of three (3) years from the warranty commencement date. During these first
three years of the warranty, the entire product is so covered, including factory supplied
electronics, electrical components, drive motors and power supply components . Upon
notice during the first through third year from the warranty commencement date,
Tempur Pedic
will send replacement parts to the purchaser, at no cost, in order to
®
replace any such defective part . In addition, Tempur Pedic
and transportation costs associated with the repair or replacement of any parts which
Tempur Pedic
determines to be defective . This three (3) year warranty shall not apply
®
if the purchaser does not return any and all defective parts to Tempur Pedic
days of purchaser's receipt of such replacement parts furnished . Return of the frame,
however, should it need to be replaced, is not required .
In no instance will this warranty cover any damage attributable to misuse or to normal
wear and tear or to excessive weight placed upon the product . Nor will this warranty
cover any purchaser other than the original purchaser nor will it cover product
purchased from an unauthorized third party . If you are not the original purchaser of
this product, you take "as is" and "with all faults . " If you did not purchase this
ERGO
TM
we will require proof of purchase from you demonstrating that you are the
original purchaser and are eligible to make a valid claim under this Warranty .
YEARS 4 THOUGH 5: FULL COVERAGE OF PARTS ONLY
Upon notice during the years four (4) and five (5) from the warranty commencement
date, Tempur Pedic
will offer replacement parts for any defective parts to the
®
purchaser . Factory supplied electronics, electrical components, drive motors and
power supply components are included . This two (2) year Warranty shall not apply if
purchaser does not return any and all defective parts to Tempur Pedic
purchaser's receipt of replacement part . Purchaser shall bear all service, transportation,
labor and shipping costs related to the delivery and/or replacement of the defective
part .
Adjustable Base:
") WARRANTS THAT IT WILL, AT TEMPUR PEDIC'S OPTION, REPLACE OR REPAIR
®
MODEL IF IT IS DEFECTIVE DUE TO FAULTY WORKSMANSHIP OR MATERIALS, SUBJECT TO THE LIMITATIONS
MODEL . THIS MODEL MAY BE IDENTIFIED BY REFERENCE TO THE SERIAL NUMBER ON
TM
will pay all authorized labor
®
®
within 15
TEMPUR
®
within 15 days of
FRAME ONLY - YEARS 1 THROUGH 25 WARRANTY
Notwithstanding the above, Tempur Pedic
itself used in this product. Specifically, Tempur Pedic
any defect in the workmanship or the materials used in the frame itself shall be covered .
In the event of a frame defect, full product replacement will be offered . For purposes
of this 25 Year Warranty, the frame consists of the metal structure of the base and
specifically excludes its cover, its side rails, decking and legs, actuator lift motors,
control box, remote controls, power supply, and any power supply cords .
ADDITIONAL TERMS AND CONDITIONS
In no instance will this warranty cover any damage attributable to misuse or to normal
wear and tear or to excessive weight placed upon the product . Nor will this warranty
cover any purchaser other than the original purchaser nor will it cover product
purchased from an unauthorized third party . If you are not the original purchaser of
this product, you take "as is" and "with all faults . " If you did not purchase this
ERGO
directly from Tempur Pedic
we will require proof of purchase from you
TM
®
demonstrating that you are the original purchaser and eligible to make a valid claim
under this Warranty .
This Warranty does not include coverage for damage caused by the purchasers or by
other users if the product has been used in a manner inconsistent with the operation
and maintenance procedures outlined in the Complete Reference Guide, this Warranty,
or any other applicable document published or approved by Tempur Pedic
it include coverage if the product has been repaired or modified by the purchaser or
by an unauthorized third party or if the product has been damaged in transit . This
Warranty does not apply to damage to mattresses, fabric, cables, electrical cords or
items supplied by Resellers, as defined below. Contact the Reseller or other appropriate
party for warranty information on these items . Nor does this Warranty apply to any
unnecessary service calls, including costs for in home service calls solely for the
purpose of educating the consumer about the unit or finding an unsatisfactory power
connection . In addition, if the recommended weight restrictions are not followed (Twin
Long, Double, Queen, King, CA King and Split/Dual CA King bases - up to 700 lbs .
each) this Warranty is void .
extends a 25 Year Warranty on the frame
®
®
warrants that for a full 25 years,
TEMPUR
. Nor does
®
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