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Fault
Motor does
not run or runs
intermittently
Motor runs,
but chain does
not rotate
Chain brake does
not engage
Chain saw
does not cut
properly
POSSIBLE CAUSE
Before starting, make sure the hand guard is in
its
Chain brake engaged.
disengaged). For correct hand guard position,
see "Starting The Saw" in this manual
Check the charge-level indicator on the battery.
Battery discharged
If no green indicator lights are on recharge
Trigger lock-out
Trigger lock-out must be depressed. See
not pressed
"Starting The Saw" in this manual
Battery pack not
Clean debris from the battery port and
fully inserted
terminals with a clean dry cloth or non-
conductive brush
Debris in side cover
Remove battery pack, then remove side cover
and clean out debris.
Battery pack cold
Allow battery to warm above the minimum
operating temperature of 10°F (-12°C).
Reinstall the chain, making sure the drive links on
Chain not
the chain are fully seated on the sprocket. See
engaging drive
"Maintenance and Cleaning" in this manual for
sprocket
Zinstallation instructions
Debris preventing
Clean debris from external chain brake
full movement of
mechanism
hand guard
Possible chain
Contact an approved service location
brake malfunction
immediately
See "Tensioning Instructions" in this manual
Insufficient
chain tension
See "Replacing the Bar and Chain" in this manual
Chain installed
backwards
Worn chain
Replace both the chain and stone. They
are designed to wear at the same rate
Check the oil level. Refill oil reservoir if
Dry or
necessary. See "Assembly" in this manual.
excessively
Check for a clogged oil system. A small amount
stretched chain
of oil should be delivered to the bar
20
Remedial Action
most
rearward
position
(chain
brake
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