Faults: Troubleshooting - tau MASTER20T Manual De Uso Y Mantenimiento

In the event that the automation system needs to be dismantled and reassembled in another location, it is necessary to:
- turn off the power supply and disconnect the entire electrical system;
- remove the gearmotor from the supporting base;
- replace all components that cannot be removed or that are damaged.

15. FAULTS: TROUBLESHOOTING

The gate does not open, the motor does not turn.
- Make sure that the photocells or sensitive edges are clean, uninhibited and aligned. Proceed accordingly.
- Make sure that the electronic equipment is correctly powered and check that the fuses are intact.
- Check that the functions are correct by means of the control unit LEDs (see related instructions). Identify the possible fault. If the LEDs show that
a start command is active, check that there are no remote controls, start buttons or other devices keeping the start contact activated (closed).
- If the control unit is not working, replace it.
If the fault is not related to one of the above mentioned conditions, replace the gearmotor.
The gate does not open, the motor turns but no movement occurs.
- The manual release is still on. Restore the motorised function.
- Check if the gate is in contact with the mechanical stops. Manually release the gate, move it and restore the motorised function. Check and cor-
rect the position of the limit switch pads.
- Check that the gate has no mechanical adjustment defects.
If the fault is not related to one of the above mentioned conditions, replace the gearmotor.
GUARANTEE: GENERAL CONDITIONS
TAU guarantees this product for a period of 24 months from the date of purchase (as proved by the sales document, receipt or invoice).
This guarantee covers the repair or replacement at TAU's expense (ex-works TAU: packing and transport at the customer's expense) of parts that TAU
recognises as being faulty as regards workmanship or materials.
For visits to the customer's facilities, also during the guarantee period, a "Call-out fee" will be charged for travelling expenses and labour costs.
The guarantee does not cover the following cases:
• If the fault was caused by an installation that was not performed according to the instructions provided by the company inside the product pack.
• If original TAU spare parts were not used to install the product.
• If the damage was caused by an Act of God, tampering, overvoltage, incorrect power supply, improper repairs, incorrect installation, or other rea-
sons that do not depend on TAU.
• If a specialised maintenance man does not carry out routine maintenance operations according to the instructions provided by the company
inside the product pack.
• Wear of components.
The repair or replacement of pieces under guarantee does not extend the guarantee period. In case of industrial, professional or similar use, this warranty
is valid for 12 months.
Manufacturer:
Address:
Declares under its sole responsibility, that the product: Electromechanical actuator
designed for automatic movement of: Sliding Gates
for use in a: Communities / Industrial
Model: MASTER
Serial number: SEE SILVER LABEL
Has been produced for incorporation on an access point (sliding gate) of for assembly with other devices used to move such an access point, to
constitute a machine in accordance with the Machinery Directive 2006/42/EC.
Also declares that this product complies with the essential safety requirements of the following EEC directives:
- 2014/35/EU Low Voltage Directive
and, where required, with the Directive:
Also declares that it is not permitted to start up the machine until the machine in which it is incorporated or of which it will be a component has
been identified with the relative declaration of conformity with the provisions of Directive 2006/42/EC.
The following standards and technical specifications are applied: EN 61000-6-2; EN 61000-6-3; EN 60335-1; ETSI EN 301 489-1 V1.9.2;
ETSI EN 301 489-3 V1.6.1; EN 300 220-2 V2.4.1; EN 12453:2000; EN 12445:2000; EN 60335-2-103
The manufacturer undertakes to provide, on sufficiently motivated request by national authorities, all information pertinent to the quasi-machinery.
Sandrigo, 06/10/2017
Name and address of person authorised to draw up all pertinent technical documentation:
Loris Virgilio Danieli - via E. Fermi, 43 - 36066 Sandrigo (Vi) Italy
MANUFACTURER'S DECLARATION OF INCORPORATION
(in accordance with European Directive 2006/42/EC App. II.B)
TAU S.r.l.
Via E. Fermi, 43 - 36066 Sandrigo (Vi) - ITALY
complete with: Electronic control unit and radioreceiver
Type:MASTER-R / MASTER18QR / MASTER20QR / MASTER20QM / MASTER20T
Commercial name: AUTOMATION FOR SLIDING GATES
- 2014/30/EU Electromagnetic Compatibility Directive
- 2014/53/EU Radio equipment and telecommunications terminal equipment
Legal Representative
_________________________________________
Loris Virgilio Danieli
20