Appendices
Faults & Troubleshooting
Faults
Robot cannot be
powered on
Robot cannot be
charged
Navigation failed
during
movement
Possible Causes & Solutions
1. Low battery. Charge the robot with the power adapter.
2. If the problem persists,
.
treatment
1. The location of the charging pile has changed. Place
the charging pile back to its original location.
2. The charging pile has no power supply. Connect the
charging pile to the power supply.
3. The charging pile is blocked. Remove any obstacles in
front of the charging pile.
4. If the problem persists,
.
treatment
1. Positioning error. Move the robot to the charging pile
for charging and the positioning will be restored
automatically.
2. The vision module for positioning is blocked. Remove
any items covering the vision module.
3. LiDAR fault. Check if the LiDAR is stained.
4. Collision switch fault. Check if the collision switch is
pressed.
please contact the seller staff for
please contact the seller staff for
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