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Trouble shooting
Problem
No coffee is brewed
The coffee is not hot enough
Capsule can't drop down
Steam when handle opened
Water on table
Capsule dropped down directly to used
capsule container
Occasional drops drip out of the dispensing
head
Coffee comes out in drips/ coffee goes into
the used capsule container
Technical data
Rated voltage: 110-120V / 220-240V AC
Rated frequency: 50Hz / 60Hz
Rated power: 1,260W
Pump pressure: Max. 19 Bars
Water tank capacity: 0.8L
Protection class: I
Right for improvements changes are reserved in the interest of technical progress.
Recycling
This marking indicates that this product should not be disposed with other household wastes throughout the EU. To prevent
possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the
sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact
the retailer where the product was purchased. They can take this product for environmental safe recycling.
Cause
The water tank is empty
• The cold cups/mugs
• Scale build-up in machine
• The used capsule container is full
• The capsule is deformed after brewing
Opened the handle too quick when brewing
finished
• Water tank is leaking
• Drip tray is full of water
• When brewing finished, opened the brewing
chamber without drip tray set in place
Capsule deformed
The heater is keeping warm
The ground coffee in capsule is too fine to
pass water
- 9 -
Solution
Fill water in the water tank
• Preheat cup/mug
• Descale
• For cold machine, brewing a cup of water to
warm up the circuit
• Empty the used capsule container
• Push it down with finger, or close the handle
and open it once again
Leave a few seconds to let the residual
pressure to escape
• Check if the valve on water tank is stuck
• Empty the drip tray
• Make sure the drip tray set is in place
• Try it again with slight different angle
• Use a new capsule
• Occasional drops are normal, it is not a
defect
Change to a new capsule
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