Problem
Incomplete or no dispensing
of detergent
Premature
dispensing of bleach
Clogging of bleach
Poor stain removal
Staining
Wrinkling
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Possible Causes
Detergent compartments clogged
y
from incorrect filling
Too much detergent use
y
Insufficient water supply
y
Normal residue
y
Bleach dispenser filled for future
y
load
Overfilling the bleach dispenser
y
Bleach dispenser is not seated
y
Insufficient cleaning
y
Presoak not selected
y
Add laundry products to the
y
washer drum.
Washer not unloaded promptly.
y
Does not properly sort the
y
clothes.
Washer not unloaded promptly.
y
Washer overloaded.
y
Hot and cold water inlet hoses are
y
reversed.
Solutions
Make sure that detergent and additives are put in to the
y
correct dispenser compartments. If liquid detergent is
used, make sure that the liquid detergent cup and insert
are in the detergent compartment. If powdered detergent
is used, make sure that the liquid detergent cup and insert
are not used. For all detergent types, always make sure
that the dispenser drawer is fully closed before the start
of the cycle.
Make sure that the suggested amount of detergent is
y
used per the manufacture's recommendations. You may
also dilute the detergent with water to the maximum fill
line on the compartment to avoid clogging. Use only HE
(High-Efficiency) detergent.
Make sure that the water supply is turned on. Make sure
y
that the water faucets are turned to their completely open
positions.
Normal operation. Residual may remain in the dispenser
y
of the compartments. The dispenser box may be removed
for occasional cleaning with warm water and a scrub
brush.
You cannot store bleach in the dispenser for future use.
y
The bleach dispenser will be dispensed every load for
y
optimal safety of the washer.
Overfilling the dispenser with bleach may lead to
y
premature dispensing. There is a maximum fill line
indicated on the bleach dispenser to help avoid overfilling.
Make sure that the bleach cover is properly seated and
y
snapped into place before the start of the cycle.
You may remove and clean the bleach cover with warm
y
water and a scrub brush to clear clogging.
We recommend that you select presoak when defining
y
your wash cycle. Always make sure that any additives,
such as your high efficiency liquid detergent, are added
to the pretreat dispenser bin before starting the cycle.
Always refer to your clothes care label before treating
stains.
Load the laundry products into the dispenser.
y
Always remove items from the washer as soon as
y
the cycle is completed.
y
Always wash dark colors separately from light colors
and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled
ones.
Always remove items from the washer as soon as the
y
cycle is completed.
The washer can be fully loaded, but the drum should not
y
be tightly packed with items. The lid of the washer should
close easily.
Hot water rinse can set wrinkles in garments. Check the
y
inlet hose connections.
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TROUBLESHOOTING