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If the adjustable base fails to operate, investigate the symptoms and possible solutions
provided in the chart below:
SYMPTOM
Remote control will not activate base.
Head section will elevate, but will not return to
the horizontal (flat) position.
TROUBLESHOOTING
SOLUTION
• Verify power cord is plugged into a working, grounded
electrical outlet. A grounded, electrical surge protection
device is recommended. Test outlet by plugging in
another working appliance.
• Verify remote control is plugged into the motor.
• Unplug power cord, wait 30 seconds and plug in to
reset electronic components.
• Electrical circuit breaker may be tripped. Check
electrical service breaker box to verify.
• Defective surge protection device or electrical outlet.
Test outlet by plugging in another working appliance.
• Base mechanism may be obstructed. Elevate base and
check for obstruction. Remove obstruction.
• Head section may be too close to the wall.
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