Common Problems - H.Koenig SWRC130 Manual De Usuario

If the battery is over discharged or is not used for a long
time, the product may not be able to be charged. Please
contact our company for after-sales maintenance. Do not
disassemble it by yourself.

COMMON PROBLEMS

No. Prompt Tone
1
Wheels off the ground.
2
Dust box not installed.
3
Battery failure.
4
Please check if the wheel
is stuck.
5 Please check if the front
bumper is stuck.
6
Robot connection failed.
7 The battery is low, please
charge the machine.
8 Please check whether the
side brush is tangled or
jammed.
Please move the machine
9 to the open area.
Cause of Failure
Host suspended.
Dust box removed
and not installed.
Abnormal battery
charging.
Wheel jammed.
Front bumper
bracket stuck.
Machine failed to
connect to server.
Battery power less
than 20%.
Abnormal side
brush.
The machine failed
to get out of trouble.
Solution
Please put the host back to the
ground and press the cleaning key
again.
Replace the dustbin to the host and
press the cleaning button again.
Contact after-sales service to test the
battery.
Check whether the wheel is entangled
with foreign objects and clean up the
entangled objects.
Check whether the front bumper can
be bounced normally.
Check whether the wireless network
connected during distribution can
connect to the internet.
The host automatically switches to
recharging mode.
Check whether the side brush is
twined by wire or hair and clean up the
wire or hair.
Please move the host to an empty
place and press the cleaning key
again.