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Manufacturer, Antop Antenna Inc., warranties its products for a period of one
year from the date of original purchase. The warranty is valid only with original
proof of purchase of the product. This warranty does not apply to any defects or
failures of product caused by neglect, misuse, negligence, accident, abuse,
mishandling, misapplication, alteration, modification, power outage,
unauthorized/unreasonable use, or any uncontrollable environmental damage.
Note: Standard 30-day money back and/or refunds to USA only. Returned merchandise
must have RMA number on box and one copy of proof of purchased inside package.
RMA number will be obtained in advance from Antop Antenna customer service
representative returns department. A stocking fee of 15% can be deducted from
a refund ask representative for further details.
Absolutely no refund after 30 days of purchase. For any return
for refund, customers should contact their place of purchase
to find out the retailer's return policy.
Exchange Replacement Service Agreement
Standard 1 year limited Manufactory warranty on Replacements of a product
for exchange due to malfunction, failure or defected, part(s), missing components
exchanges will be for the same item, model, Sku, within the 1 year purchased date.
No upgrades or exchanges for a different Model/Sku please send us an email
at service@antopantenna.com or contact our representatives for troubleshooting
for RMA number email rma@antopantenna.com to receive a replacement or refund.
When shipping an item back, you should consider using a traceable shipping
service such at tracking number or purchasing shipping insurance especially for
higher ticketed items.Exchanged products must be sent to: 2313 E Philadelphia
St. STE L Ontario CA 91761 and must contain an RMA number and copy of proof
of purchase.
For more information: 1(909) 947-8883 M – F from 9:00 AM to 5:30 PM (PST)
ANTOP ANTENNA INC
Warranty Policy
Return Refund Policy
www.antopantenna.com
Tel. 1-909-947-8883
Email: service@antopantenna.com
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