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Troubleshooting Tips... Before you call for service
Problem
Slight odor coming
from unit during dry
portion of cycle
Suds in the tub
Detergent left in
dispenser cups
Black or gray marks
on dishes
Dishes don't dry
Control panel
responded to inputs
but dishwasher
never filled with
water
Stained tub interior
Dishwasher won't
run
49-4000214 Rev 3
Possible Cause
This is normal when the Dry
Boost option is used for the
first time. It is caused by the
heating of new parts and will
disappear in a short time.
Wrong detergent
Rinse agent was spilled
Dishes or utensils are
blocking the detergent cup
Aluminum utensils have
rubbed against dishes
Low inlet water temperature
Rinse agent dispenser is empty
Additional drying time is
needed
Door may not be completely
closed
Water valve may be turned
off
Flood float may be stuck
White film on inside
surface— hard water
minerals
Fuse is blown or circuit
breaker is tripped
Power is turned off
Control panel is locked
Possible leak is detected
Proper Start sequence was
not followed
What To Do
No action is required.
Use only high quality automatic dishwasher detergents to
avoid sudsing. Cascade
Platinum™ ActionPacs™ or
®
Quantum
Automatic Dishwashing Detergent
®
been approved for use in all GE Appliances dishwashers.
To remove suds from the tub, open the dishwasher and
let suds dissipate. Open the door, press and hold Start
for 3 seconds, and close the door.
Always wipe up rinse agent spills immediately.
Reposition the dishes, so the water from the lower spray
arm can flush the detergent cup. See the Loading section.
Reposition the tall utensils or heavy silverware that may
be keeping the dispenser cup door from opening. See
the Loading section.
Don't place large bowls or pots directly under the
detergent dispenser.
Remove marks with a mild, abrasive cleaner.
Make sure inlet water temperature is at least 120°F.
Select Boost Dry.
Use Boost option.
Select a higher cycle, such as Steam-Sani, Presoak-
Sani, or Sanitize.
Check the rinse agent dispenser and fill as required.
Leave door closed after the Clean light appears to allow
the fan to run an additional 90 minutes.
Note: If you open the door, this fan extension will be cancelled.
Make sure the door is firmly closed.
Make sure water valve (usually located under the sink) is
turned on.
Remove Ultra-Fine filter and lightly tap the piece under the
ultra fine filter that looks like a salt shaker. Replace the filter.
GE Appliances recommends high quality rinse agents such as
Cascade
Platinum™ Power Dry™ Rinse Aid or
®
Jet-Dry
Rinse Aid
to help prevent hard water mineral
®
deposits from forming.
Run dishwasher with citric acid to remove mineral deposits.
through GE Appliances Parts. See back cover for ordering
information. Alternatively, purchase Cascade
Dishwasher Cleaner or Finish
and follow the directions on the label.
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
Unlock control panel. See the Getting started section.
Some models are equipped with leak detection and the
cycle will be cancelled if a leak is detected. The display
will show "LEAK DETECTED". Contact us for service.
See the Using the dishwasher section.
have
Finish
WD35X151) can be ordered
Platinum™
®
Dishwasher Cleaner
®
Finish
®
®
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