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Troubleshooting Procedures (cont.)
Troubleshooting the Whirlpool System
Symptoms
8.
Pump does not
automatically stop after 22
minutes.
9.
Pump won't turn off when
the power button on user
keypad is pressed.
10. Pump operates but
variable speed feature
does not work.
11. Bath water cools while
pump is operating.
12. Noisy operation.
13. Remote control (if
equipped) does not work.
1034059-5-C
Probable Causes
A. 20-minute timer
inadvertently disabled.
A. Keypad doesn't work.
B. Control doesn't work.
A. Motor/pump doesn't work.
B. Control doesn't work.
A. Water temperature is above
104°F (40°C).
B. Heater is turned off on user
keypad.
C. Wiring from heater to
control is loose,
disconnected or damaged.
D. Heater doesn't work.
E. Control doesn't work.
A. Pump banding straps have
not been cut.
B. Dry or dislodged jet O-ring
(squeal).
A. Batteries improperly
installed or dead.
B. Antenna on wiring harness
is damaged.
C. Remote control not
programmed correctly.
D. Remote control doesn't
work.
E. Control doesn't work.
Recommended Action
A. See service manual.
A. Replace user keypad. Refer to
installer/dealer.
B. Replace control. Refer to
installer/dealer.
A. Replace motor/pump. Refer to
installer/dealer.
B. Replace control. Refer to
installer/dealer.
A. Allow bath water to cool.
B. Turn heater on.
C. Check wiring for proper connections.
Refer to installer/dealer.
D. Replace heater. Refer to
installer/dealer.
E. Replace control. Refer to
installer/dealer.
A. Cut pump banding straps with tin
snips.
B. Remove jet, replace and lubricate
O-ring, and reinstall jet.
A. Replace batteries.
B. Replace wiring harness. Refer to
installer/dealer.
C. See remote control homeowners guide
or service manual.
D. Replace remote control.
E. Replace control. Refer to
installer/dealer.
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