Troubleshooting
12 Troubleshooting
Contact our hotline if the actions listed below fail to rectify the problems or if other problems
not listed here occur.
Problem/display on
screen
Contact
Hotline
ERROR
Preparation is taking
noticeably long and the
appliance is rattling.
A red drop is displayed
on the screen.
The drip stop is leaking.
The screen is dark.
The jug is overflowing.
The coffee does not
taste good.
24
Cause
The grinder and/or the
ground coffee chute
are blocked.
Grinding fineness reg-
ulator is not locked.
The flap in the
ground coffee chute is
jammed.
There are no coffee
beans in the bean
container.
The coffee beans do
not drop into the
grinder.
System error
The appliance is
covered inside with
limescale.
The drip stop is soiled.
The appliance is not
connected.
The appliance is
inactive.
The water tank is
too full.
The grinding fineness
and the amounts are
not set optimally.
Action
Clean the grinder, see section 8.3 on page 21.
Insert the grinding fineness regulator again and lock
it, see section 8.3 on page 21.
Check the ground coffee chute for foreign objects
and, if necessary, remove any foreign objects, see
section 8.4 on page 22.
Fill the bean container. Then press the "OK" button
to grind the remaining quantity of coffee.
Press the "Start/Stop" button to end preparation.
Tap lightly on the bean container.
Clean the bean container.
Contact the hotline.
Descale the appliance, see section 9 on page 22.
Clean the drip stop under running, warm water and
operate the drip stop several times while doing so.
Connect the mains plug to the power socket.
Press any button.
Fill the water tank no higher than the 10-cup mark.
Change the grinding fineness and amounts, see sec-
tion 5 on page 19 and section 7 on page 20.