B Series
Sept 2017
5. WARRANTY
All AMATE AUDIO products manufactured by Amate Audio, s.l. have been conceived under strict
manufacturing rules and have passed rigorous quality controls to guarantee an excellent and long product
performance even under the hardest conditions. Amate Audio, s.l. extends its Warranty Certificates for
each group of products according to their technological characteristics in order to cover manufacturing
defects of the product or any of its components, including necessary workmanship for its replacement. The
validity period depends of each group of products, and it is determined in the following manner:
Electronics: Power amplifiers (*), equalizers (**), mixers (**), limiters (**). For this group of products, the
warranty is extended to THREE years for all related to circuits and electronic components (in solid state).
Exceptions:
(*): Each series of amplifiers has its own warranty period due to its technological configuration, which is
defined in the Instructions Manual or in the commercial catalogue.
(**): The mechanic parts and components submitted to wear out from the own use, such as slide
potentiometers, commuters, switches, and connectors, will only have ONE year warranty, provided that the
wear out is not caused by inappropriate use or by presence of solid or liquid foreign object.
Acoustics: Passive acoustic cabinets. The warranty for this group of products is for ONE year for all its
components (transducers, passive crossovers, and connectors); provided that the cause of the damage is
due to a manufacturing defect or malfunctioning of any of its components (***)
(***) The warranty WILL NOT be effective in any case when:
a) Any of the mentioned components present unquestionable traces of destruction by overheating or
excess of continuous temperature (burned voice coils or diaphragms), as well as magnetic nucleus
displaced by a hit.
b) The parts handled by the user, such as connectors or painted wooden cabinet, also present signs of
violence, hits, exposure to continuous and excessive humidity, or mistreat in general.
Electroacoustics: Active acoustic cabinets, that is, self-powered systems (****). In this section of
products, the warranty has also two parts:
c)
Electronics, that includes in most of the cases the amplification in class AB and D, with its
corresponding power sources (linear or commuted) and the rest of the control or processing circuits. In
this case, a TWO-year warranty is granted.
d) And the acoustic components (electromagnetic transducers – speakers), with ONE-year warranty. In
this case, the warranty does NOT cover the damages caused by the same causes described in clause
(***).
(****) As a general rule for all products, the WARRANTY DOES NOT COVER the damages caused by
improper use (failure to comply the operations described in the User's Manual, wrong connections, etc.),
mistreat during use or accidentally, the internal handling by other than an Authorized Technical Service
without the previous authorisation of our own Technical Service .
In case of damaged or defective product:
Please contact your local dealer or check our website www.amateaudio.com to find the distributor in your
country. As the transport of the material to the Technical Service office is to the charge of the client, we
recommend that you take the necessary measures to protect the product to avoid any possibility of
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Amate Audio