Take care of your phone
To guarantee your warranty service and ensure that you have a
satisfying phone experience, please care for your phone as
follows:
• don't use third-party screen protectors. Your phone comes with
a Motorola-developed screen protector customised to Razr's
unique foldable design. The Motorola screen protector is of
superior quality and preserves the predicted service life of your
phone. In contrast, using third-party screen protectors may
reduce your phone's screen sensitivity, cause the main screen
to become unresponsive, damage the screen or cause other
touchscreen problems. In such cases, Motorola reserves the
right to evaluate the situation and decide whether to provide
you with free-of-charge warranty service during the remaining
warranty period.
• contact an authorised Motorola service centre if your screen
protector has air bubbles, warps or separates from the main
screen during use. We may replace the screen protector because
a compromised screen protector can damage the main screen
and shorten the service life of the phone.
• only replace your screen protector using Motorola-approved
service personnel who use professional equipment. Don't
replace the screen protector in service centres that Motorola do
not authorise or try to remove or replace the screen protector
yourself. This may damage the main screen and void the
warranty.
• take care not to physically damage your phone. Don't puncture
or apply excessive force to the main screen with a hard or sharp
object while carrying your phone. Before closing the phone,
always ensure that there are no obstructions between the
screens or hinges. Items such as cards, coins, keys and other
objects can damage your screen or prevent your phone hinge
from closing properly. Don't use excessive force to press the
middle area of the screen. Avoid exposing your phone to water,
coffee or other liquids. Also, don't expose your phone to tiny
pieces of debris, such as grit.
• Important: this product contains magnets. Always keep products
with magnets more than 20cm away from medical devices, such
as pacemakers, internal cardio defibrillators or other devices that
can be affected by a magnetic field. Also, keep away from credit
cards, ID cards and other media that use magnetically encoded
information.
• Protect your screen: please do not remove the attached screen
protector or use third-party screen protectors. Doing so will void
the device warranty.
• Reminder: the crease at the bend on the main screen and the
faint noise you may hear while flipping open the phone are part
of the design and do not impact product durability.
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