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Troubleshooting Guide
BE sURE TO FOllOW sAFETY RUlEs AnD insTRUCTiOns
For assistance with your product, visit our website at www.blackanddecker.com for a list of service centers, or call the
BLACK+DECKER Customer Care Center at 1-800-544-6986.
PROBLEM
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Unit will not start.
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Battery pack will not charge.
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Unit shuts off abruptly.
12
POSSIBLE CAUSE
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Battery pack not installed properly
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Battery pack not charged.
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Internal componets too hot.
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Attachment or extension pole not
attached to the base unit.
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Battery pack not inserted into charger.
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Charger not plugged in.
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Surrounding air temperature too hot
or too cold.
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Battery pack has reached its maximum
thermal limit.
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Out of charge. (To maximize the life of
the battery pack it is designed to shut off
abruptly when the charge is depleted.)
POSSIBLE SOLUTION
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Check battery pack installation
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Check battery pack charging requirements.
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Allow tool to cool down.
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Ensure attachemnt is properly seated
and locked into position on the
extension pole.
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Ensure extension pole is properly
seated and locked into position on the
base unit.
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Insert battery pack into charger until
LED illuminates.
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Plug charger into a working outlet. Refer
to Important charging notes for
more details.
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Move charger and battery pack to a
surrounding air temperature of above
40 °F (4,5 °C) or below 104 °F (40 °C).
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Allow battery pack to cool down.
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Place on charger and allow to charge.