CLEANING
1. Do not use aggressive detergents or solvents. Clean the machine after use with a moist cloth
dipped in mild detergent.
2. Keep the socket free of foreign matters, and clean with a soft and dry brush or cloth.
3. Do not spray water onto the motor and electrical components.
4. Do not use a pressure washer to clean your machine.
TROUBLESHOOTING
The following table gives problems and actions that you can perform if your machine does not
operate correctly.
Warning: Switch the machine off and remove the battery prior to any troubleshooting.
Problems
Trimmer fails to
operate.
Trimmer runs
intermittently
Excessive
EN
vibrations/noise.
Cutting time per
battery charge
too short.
Machine does not
cut.
Continuous
lighting of the
battery charge
indicator without
the battery being
charged.
Battery charge
indicator does
not light up.
14
Possible Causes
1. Battery discharged.
2. Battery too hot/cold.
3. Motor issue
4. Internal wiring of machine
damaged.
1. Motor issue
2. Battery not fully charged.
3. On/Off switch defective.
1. Machine defective.
2. Line spool is not wound
properly.
1. Battery charge is low or
was not charged fully.
2. Battery defective.
1. Line broken.
2. Battery not fully charged.
3. Motor issue
4. Grass entangled around
cutting head.
5. The line is tangled on the
spool.
1. Battery not (properly)
inserted.
2. Battery contacts
contaminated.
3. Battery defective.
1. Plug of battery charger not
plugged in (properly).
2. Socket outlet, main cable or
battery charger defective.
Corrective Action
1. Recharge battery; also see the content in
charger manual.
2. Allow to cool/warm.
3. Contact Service Agent.
4. Contact Service Agent.
1. Contact Service Agent.
2. Recharge battery.
3. Contact Service Agent.
1. Contact Service Agent.
2. Rewind the line.
1. Fully charge battery; also see the content in
charger manual.
2. Replace the battery.
1. Replace the line.
2. Recharge battery; also see the content in
charger manual.
3. Assure your unit is not in ECO mode.
4. Remove grass.
5. Wind all the line in manually, open the
spool cap, remove the line from the spool and
rewind.
1. Properly insert battery into battery charger.
2. Clean the battery contacts or replace the
battery.
3. Replace the battery.
1. Insert mains plug (fully) into the socket
outlet.
2. Check the charger and battery in a different
outlet. Having the battery charger checked by
an authorized after-sales service agent.