Troubleshooting
Problem./.Message
Printout unreadable
Pilot lamp does not light
P
ilot lamp flashes
---Bauderate not found---
*Please connect device and
switch the printer off/on.
*Alternatively you can change
the settings of the printer
or the connected device.
Printer settings:
Baudrate
Bit/Parity
8 Bit None
Handshake
--------Timeout ---------
------- Over Load -------
------ Under Load -------
-- Transmission Error --
---- Not Executable ----
--- Date/Time Not Set --
----- Memory Error -----
----- Memory full ------
Possible.cause
• Ribbon worn or entangled.
• Service life of printing unit
at an end.
• No power.
• Power supply fault.
• No connection printer
device.
• Printer did not find the
settings of the connected
instrument.
9600
Off
• Data transfer has not
completed in the last 45 s.
• Balance in overload range.
• Balance in underload
range. Weighing pan is not
in position.
• Instrument does not under-
stand printer instruction.
• Instrument can not execute
printer instruction.
• Printer error messages.
• Statistics or Totaling
Memory is full.
Printer P25, P26, P28
Correction
• Change ribbon cartridge or
tense the ribbon properly.
• Please contact MEETLER
TOLEDO service.
• Switch printer on.
• Please contact METTLER
TOLEDO service.
• Make sure that the printer and
the instrument is connected.
• Switch the printer off/on.
• Alternatively change the
settings of the printer or the
connected instrument.
(see chapter 8)
• Move balance to more stable
location.
• Check the balance.
• Check the weight of sample.
• Check the balance.
• Check interface parameter
settings on printer and
instrument.
• Check the balance.
• Check the instrument.
• Reset the printer.
• Set date/time.
• Back-up battery depleted
Please contact METTLER
TOLEDO service.
• Start a new Statistics or
Totaling application.
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