Troubleshooting
Heart-rate signal missing
SW37 continuously monitor your heart rate while you're exercising and throughout the
day. Occasionally the heart rate tracker may have difficulty in finding a good signal.
If you're not getting a heart rate signal, frst make sure you're wearing your watch
correctly, either moving it higher or lower on your wrist or tightening or loosening the
band. After holding your arm still and straight for a short wait, you should see your heart
rate again.
Bluetooth issue
iOS phone:
If the phone cannot be paired with the watch, check if there is an SW37 signal in
"Settings"-"Blue-tooth". If yes, it means there is no problem with the Bluetooth signal.
Please check whether the watch has been paired with other phones and unbind it. iOS
users also need to go to "Settings" - "Bluetooth" - "Forget the device" on the phone, then
pair again.
Android phone:
Android users, if you bind the device with the app, and you find the device is
disconnected with the phone or can not receive the notification alert after you keep the
app in the background for a period of time or after lock the screen, please check if you use
a security management software to prohibit the app running in the background. Please
make sure that you allow the app running in the background even after lock the screen in
order to avoid affecting your experience.
About GPS:
Gps Only work in open area,If you want to open GPS please far away high building and
trees,which will block satellite, With Bluetooth connected with APP will help find GPS
satellites fast.
Warranty Policy
This product is guaranteed for 2 years from the date of purchase. When you have a
problem that you can not solve, you must access the web
www.prixton.com and click on the contact option to send us your assistance form.
These technical and electrical specifications are those of typical units and may be chan-
ged without prior notice in order to provide improved equipment.
Simplified EU Declaration of Conformity
We, La Trastienda Digital located in Avenida Cervantes 49, módulo 25, Basauri 48970,
Bizkaia hereby declare that the following goods, imported and selling at European market:
BRAND
MODEL
PRIXTON
Are in compliance with the EC Council Directive of 2014/53/EU (EM DIRECTIVE) and
harmonized standards and with the board of the 16th of April 2014.
The complete text of the UE Declaration of conformity is available anytime at this website
address:
www.prixton.com
LA TRASTIENDA DIGITAL
SW37
DESCRIPTION
SMARTWATCH
12
CATEGORY
WEARABLES