Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem
PowerBrush
doesn't
rotate
Vacuum
won't pick
up dirt
Dirt is
escaping
from the
vacuum
www.BISSELL.com
10
Possible causes
The PowerBrush power switch
is turned off
Vacuum is locked in upright
position
PowerBrush has lodged debris or
other entanglements, keeping the
brush from rotating
Filters are dirty
The Main Hose is not connected
There is a crack or hole in the
Main Hose
The Power Brush bristles are worn
There is a clog in the vacuum
The Dirt Container is not seated
correctly
The Dirt Container is full
Filters are missing
The Dirt Container is not seated
properly
Remedies
Make sure PowerBrush switch is on
Recline vacuum and switch on the
PowerBrush
Check the PowerBrush and
remove debris.
Remove and rinse pre-motor and
post-motor filters. Allow enough
time for them to dry properly before
reinserting
Locate the Main Hose and reconnect
by pushing the hose connection to
secure the latch
If there is a crack or hole, order a new
Main Hose from the BISSELL website
Replace the PowerBrush
Remove debris and any other
entanglements that may be
restricting its rotation
Press the Empty Button to release the
Dirt Container and reseat properly
Empty the Dirt Container
Check to see if all of the Pre-Motor
and Post-Motor filters are in place
Press the Empty Button and remove the
Dirt Container. Insert the bottom first
and pivot the Dirt Container towards
the vacuum. Listen for a "click" sound,
indicating that it snapped into place