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6
TROUBLESHOOTING
Problem
The handle is
not in position.
The machine
does not start.
The machine
cuts grass un-
evenly.
The machine
does not mulch
correctly.
The machine is
hard to push.
There is a high
vibration in the
machine.
The machine
stops during
mowing.
Possible cause
Solution
The bolts are not
Adjust the height
engaged correct-
of the handle
ly.
and make sure
that the knobs
and bolts are
aligned correctly.
The battery ca-
Charge the bat-
pacity is low.
tery pack.
The handle
Replace the han-
switch is defec-
dle switch.
tive.
The safety key is
Put in the safety
not put in.
key.
The lawn is
Examine the
rough.
mowing area.
The blade height
Adjust the blade/
is not set cor-
cutting height to
rectly.
a higher position.
Wet grass clip-
Wait until the
pings attach to
grass dries be-
the deck.
fore mowing.
The mulch plug
Install the mulch
is missing.
plug.
The grass is too
Increase the
tall, or the blade
blade/cutting
height is too low.
height.
The grass catch-
Empty the grass
er and the blade
clippings from
drags in thick
the grass catch-
grass.
er.
The blade is un-
Replace the
balanced and
blade.
worn.
The motor shaft
1. Inspect for
is bent.
damage.
2. Repair the
machine be-
fore you start
it again.
The blade height
Increase the
is too low.
blade/cutting
height.
The battery pack
Charge the bat-
is out of power.
tery pack.
The grass clip-
Remove the bat-
pings attach to
tery pack and
the deck or the
check the deck.
blade.
English
Problem
* If you cannot find the solution to these problems, go to
the service center.
7
TECHNICAL DATA
Voltage
No load speed
Cut width
Cut height
Self-propelled
speed
Grass catcher
capacity
Measured sound
pressure level
Guaranteed
sound power lev-
el
Battery model
Charger model
Vibration
IPX
8
WARRANTY
(The full warranty terms and conditions can be found on
Greenworks website https://www.greenworkstools.eu)
The Greenworks warranty is 3 years on the product,
and 2 years on batteries (consumer/private usage)
from the date of purchase. This warranty covers
manufacturing faults. A faulty product under warranty
might be either repaired or replaced. A unit that has
been misused or used in other ways than described
in the owner's manual might be ineligible for warranty
coverage. Normal wear and tear are not covered under
warranty. The original manufacturer warranty is not
affected by any additional warranty offered by a dealer
or retailer.
A faulty product must be returned to the point of
purchase in order to claim for warranty, together with
the proof of purchase (receipt).
8
Possible cause
Solution
Operation tem-
Cool the ma-
perature of the
chine.
machine is too
high.
48 V
2800 / 3200 / min
510 mm
25 - 80 mm
0.7-1.5 m/s
60 L
L
= 85 dB(A), K= 3 dB(A)
PA
L
= 96 dB(A)
WA.d
G4824B2, G4824B4, G4824B5,
G4824B4+ and other BAM series
G4824C4, G4824C and other CAM
series
< 2.5 m/s², K=1.5 m/s²
IPX4
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