Before you
call for service...
Troubleshooting
Tips
PERFORMANCE (cont.)
POSSIBLE CAUSES
WHAT TO DO
Snags, holes, tears, rips
or excessive
wear
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers, and sharp objects
left in pockets
• Fastensnaps, hooks, buttons and zippers.
• Removeloose items like pins, objects in pockets
and sharp buttons.
• Turn knits (which snag easily)inside out.
Undiluted chlorine bleach
• Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach.
Chemicals like hair bleach
• Rinseitems that may have chemicals on them before
or dge, permanent wave
washing.
solution
Wrinkling
Improper sorting
• Avoid mixing heavy items (likework clothes) with
light items (likeblouses).
• Try a fabric softener.
Overloading or
• Load your washer so clothes have enough room
incorrect water level
to move freely.
Repeated washing in
• Wash in warm or cold water.
water that is too hot
NOISE
POSSIBLE CAUSES
WHAT TODO
Washer is noisy
Washer is uneven
• Levelthe washer. See Levelingthe Washer.
Washer load is
o Pressthe START/PAUSE b utton to stop the washer,open
unbalanced
the lid and redistribute the load evenly. Closethe lid
and restart.
Washer is sitting too close
, Pullwasher away from the wall; about 4" is needed.
to wall (causes knocking
during cgcle)
Dragging noise prior
When using the LOAD
• This is normal.
to water filling in
SENSING feature, the
the tub
agitator
rotates before
water fills in the tub
OTHER
POSSIBLE CAUSES
WHAT TO DO
Labels on the exterior
of the washer
will not
peel off cleanly
Occasionallg
the adhesive
used on the labels does
not release cleanlg
• Use a hair dryer set at the lowest heat setting, directing
the air at the label for a short amount of time. This will
releasethe adhesive easily, without damaging the surface
of the washer.
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