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COMMON QUESTIONS
• Why does the mist start and then stop?
• What do the different strength settings mean?
SereneScent™ is designed to mist and pause at different time intervals based on the
intensity you select. Ex: When the diffuser is at intensity setting 5, it will release a visible aroma
mist for 20 seconds then pause for 160 seconds before starting again for another 20 seconds.
• My unit must be broken, it keeps turning off.
• Every time I turn my diffuser on, the light turns off.
No need to be concerned, your diffuser is operating as it should! The SereneScent™
Diffuser has been designed to go into "sleep mode" where all LEDs turn off after 60
seconds if left untouched. To illuminate, press any button on the diffuser or remote.
This design ensures that those with SereneScent™ in the bedroom won't be disturbed
by the light while sleeping.
EQUIPMENT CLEANING
The diffuser may need to be cleaned when:
1. You're about to change to another SereneScent™ 120 ml oil bottle.
2. The atomization volume becomes weak.
Cleaning steps:
1. Fill a clean bottle with 90% isopropyl alcohol or higher.
2. Install this bottle to the diffuser and turn the diffuser on level 9. Let it work for 10
minutes.
3. Turn OFF diffuser, remove bottle with isopropyl alcohol, and replace with bottle of
fragrance oil.
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