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Warranty
Samsung microwave oven
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS
AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials or workmanship for the limited warranty period, starting from the date of
original purchase, of:
One (1) Year Parts and Labor
Ten (10) Years Magnetron Part (Part Only)
This limited warranty is valid only on products purchased and used in the United
States that have been installed, operated, and maintained according to the instructions
attached to or furnished with the product. To receive warranty service, the purchaser
must contact SAMSUNG at the address or phone number provided below for problem
determination and service procedures. Warranty service can only be performed by a
SAMSUNG authorized service center. The original dated bill of sale must be presented
upon request as proof of purchase to SAMSUNG or SAMSUNG's authorized service
center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during
the warranty period at no charge, subject to availability of SAMSUNG authorized
servicers within the customer's geographic area. If in-home service is not available,
SAMSUNG may elect, at its option, to provide transportation of the product to and from
an authorized service center. If the product is located in an area where service by a
SAMSUNG authorized servicer is not available, you may be responsible for a trip charge
or required to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service
agent.
During the applicable warranty period, a product will be repaired, replaced, or the
purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new
or reconditioned parts in repairing a product, or replace the product with a new
or reconditioned product. Replacement parts and products are warranted for the
remaining portion of the original product's warranty or ninety (90) days, whichever
is longer. All replaced parts and products are the property of SAMSUNG and you must
return them to SAMSUNG.
38 English
MS19M8000_AA_DE68-04464A-03_EN.indd 38
This limited warranty covers manufacturing defects in materials or workmanship
encountered in normal household, noncommercial use of this product and shall not
cover the following: damage that occurs in shipment, delivery, installation, and uses
for which this product was not intended; damage caused by unauthorized modification
or alteration of the product; product where the original factory serial numbers have
been removed, defaced, changed in any way, or cannot be readily determined;
cosmetic damage including scratches, dents, chips, and other damage to the product's
finishes; damage caused by abuse, misuse, overheating due to overcooking, glass tray
or turntable, pest infestations, accident, fire, floods, or other acts of nature or God;
damage caused by use of equipment, utilities, services, parts, supplies, accessories,
applications, installations, repairs, external wiring or connectors not supplied or
authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage,
fluctuations and surges; damage caused by failure to operate and maintain the product
according to instructions; in-home instruction on how to use your product; service to
correct installation not in accordance with electrical or plumbing codes or correction
of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses); and
reduced magnetron power output related to normal aging.
The cost of repair or replacement under these excluded circumstances shall be the
customer's responsibility.
Visits by an authorized servicer to explain product functions, maintenance or
installation are not covered by this limited warranty. Please contact SAMSUNG at the
number below for assistance with any of these issues.
Samsung will charge a repair fee for replacing an accessory or repairing cosmetic
damage if the damage to the unit and/or damage to or loss of the accessory was
caused by the customer. Items this covers include:
•
Dented, scratched, or broken door, handle, out-panel, or control panel
•
Broken or lost tray, guide roller, coupler, filter, or wire rack
Parts that SAMSUNG has determined can be replaced by the user may be sent to the
customer for installation. In SAMSUNG's discretion, an authorized servicer can be
dispatched to perform such installation.
2018-08-30
11:00:45
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