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Idiomas disponibles
EN
TROUBLESHOOTING
Some issues that may arise can be solved by the
user. If the problem persists after having tried the
following solutions, please contact Prozis custom-
er service.
Technical
Cause
problem
The speaker
The device battery
does not work.
is empty.
The speaker
An operation er-
does not con-
ror has occurred
nect to the play-
in the speaker
back device.
and/or playback
device.
The connection is
unstable. The
distance between
devices is too
large.
There is no
The speaker vol-
sound.
ume or playback
device volume is
too low.
The connection is
compromised.
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Solution
Charge the device
battery.
Switch off the
speaker and con-
nect again.
Check if there are
other devices con-
nected to the play-
back device.
Reduce the dis-
tance between the
speaker and the
playback device.
Follow the instruc-
tions to increase
speaker volume, or
increase playback
volume.
Reduce the dis-
tance between the
speaker and the
playback device. In-
terrupt the connec-
tion and retry.
WARRANTY STATEMENT
All electrical and electronic products commercial-
ized by Prozis via www.prozis.com are covered by
the warranty applicable to the purchase and sale
of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions
of Prozis' warranty for final consumers.
This warranty is valid exclusively for consumers
who purchase the product for non-professional
purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free
from material and production defects for a 2-year
period, counting from the date of initial purchase
by a consumer and respective delivery, or for lon-
ger if legally established by the applicable nation-
al law.
In the event that repair is required, this 2-year peri-
od is suspended during repair time.
EN
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