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Maintaining and cleaning
Troubleshooting by yourself
So that as few problems as possible arise, it is important to empty the dust container regularly and
take this opportunity to check the filters and clean them if they are dirty.
Before contacting our customer service, check with the help of below table whether you can correct
the problem yourself.
Problem
Emptying indicator lights
up
The appliance stops sud-
denly
16
Empty and clean the dust container page 15, "Emptying the dust
container".
It is recommended to service the filters at this occasion as well
page 15, "Cleaning or replacing the filter".
The integrated overheating protection has tripped (possibly due to
a full dust bag or the like)
In this case, clear the problem as follows:
1. Switch off the appliance.
2. Pull plug from main socket.
3. Remove the cause of overheating (either by emptying the dust
container page 15, "Emptying the dust container", cleaning
the filters page 15, "Cleaning or replacing the filter" or disas-
sembling telescopic tube and suction hose to remove blockag-
es that might have built up).
4. Be sure to also check hose, nozzles and telescopic tube when
searching for the cause of overheating.
5. Close the cover and re-fit all accessory.
6. Wait another 45 minutes.
After the appliance has cooled off, you may switch it on again.
Solution
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