9. Use of the product in the context of a business, occupation or
commerce.
10. Malfunction due to use that does not comply with the
technical or security norms in force, or with user manual
instructions.
The services provided by Prozis in order to repair or fix any
fault or malfunction resulting from the verification of any of the
aforementioned excluded situations will be subject to payment of
labor, transport and component costs.
The customer shall bear all risks of loss and damage to the
product during transportation to Prozis. This warranty will be void
if the returned product arrives with labels or stickers that have
been removed, damaged, tampered with or modified in any way.
LIMITED RESPONSIBILITY
Prozis cannot be held responsible for indirect damage or loss due
to usage of the product.
WHAT TO DO?
To request warranty service, you must first contact Prozis
customer service via the communication channels provided on
the Prozis website, and follow the provided instructions and
recommendations.
Send back the product inside its original packaging, including all
accessories and documentation, to the following address:
PROZIS
Rua do Cais nº 198
4830-345 Póvoa de Lanhoso
EN
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