Water escapes
from the
cleaner.
Reduced or no
spray through
nozzle of the
cleaner.
No spray
through the
hose and the
tool.
Motor noise
becomes high-
pitched.
Brushrolls will
not turn during
floor cleaning.
TROUBLESHOOTING
Dirty water tank is full.
Dirty water tank is not
installed correctly.
Clean water tank is not
installed correctly.
Clean water tank is empty. Fill the clean water tank.
Clean water tank is not
installed correctly.
Air is trapped in the
pump and hose.
Clean water tank is empty. Fill the clean water tank.
Clean water tank is not
installed correctly.
Dirty water tank is full.
The flexible hose is
clogged.
The float in the dirty water
tank has been activated.
Brushrolls may be wrapped
with hair or debris.
Brushrolls are not
installed correctly.
The belt is not routed
correctly.
The belt is worn or
broken.
Empty the dirty water tank.
Check the dirty water tank for
correct installation. Ensure it is
installed in place.
Check the clean water tank for
correct installation. Ensure it is
installed in place.
Check the clean water tank for
correct installation. Ensure it is
installed in place.
With the clean tank full of water,
turn on the cleaner. If hose does not
spray, prime the pump by lowering
the hose down to the floor and hold
the trigger for up to 1 minute.
Check the clean water tank for
correct installation. Ensure it is
installed in place.
Empty the dirty water tank.
Clean the hose. Follow instructions
on page 16.
Empty and clean the dirty water
tank.
Remove obstruction. Follow
instructions on page 20-21.
Remove the brushrolls and
reinstall. Follow instructions on
page 21-24.
Check the belt routing on page 23.
Replace the belt. Follow
instructions on page 21-24. To
purchase parts, call 1-877-531-7321
(US) / 1-844-608-3081 (CA).
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