You can solve many common appliance problems easily, saving you the cost of a possible service
call. Try the suggestions below to see if you can solve the problem before calling the servicer.
FIND YOUR
PROBLEM HERE
Surface burners do
not light.
Flame burns halfway
round.
Flame is orange.
Oven light does not
work.
Oven or broiler does
not heat.
Oven temperature is
inaccurate.
PROBLEMS WITH YOUR GAS RANGE?
TROUBLESHOOTING GUIDE
POSSIBLE CAUSE
Surface control has not been
completely turned to the ON
position.
Burner ports are clogged.
Burners not positioned
properly.
Range not set for appropriate
gas input.
Pilot lights won't light due to
power failure.
Range power cord is
disconnected from the outlet.
Burner ports are clogged.
Moisture is present after
cleaning.
Range is not set for
appropriate gas input.
Dust particles in main line.
Range is not set for
appropriate gas input.
Burned out or loose bulb
Range is not set for
appropriate gas input.
Temperature control not set
properly.
Pilot light will not light due to
power failure.
House fuse has blown or
circuit breaker has tripped.
Range cord is disconnected
from outlet.
Oven capillary bulb not
positioned properly.
Temperature control not set
properly.
Improper use of foil.
Vent blocked.
HOW TO FIX IT
Push in and turn control to the ON position
until burner ignites, then turn control to
desired flame setting.
Use a small gauge wire or needle to open
ports.
Verify that the burners are positioned
properly on the orifice hoods and the
burners are sitting flat on the burner support
with tabs engaged in slots.
See range conversion section of installation
manual.
Light pilots manually.
Be sure power cord is plugged into
grounded outlet.
Use a small gauge wire or needle to open
ports.
Lightly fan the flame and allow burner to
operate until flame is full. OR dry burners
thoroughly following instructions in range
"Cleaning" section.
See range conversion section of installation
manual.
Allow burner to operate for a few minutes
until flame turns blue.
See range conversion section of installation
manual.
Tighten or replace oven light bulb.
See range conversion section of installation
manual.
Make sure temperature control is set at
desired temperature.
Light pilots manually.
Check/reset circuit breaker and/or replace
fuse. Do not increase fuse capacity. If the
problem is a circuit overload, have it
corrected by a qualified electrician.
Be sure the power cord is plugged into a
grounded outlet.
Verify that capillary bulb is snapped in clips
straight and not touching sides or coated
with oven cleaner or food.
Make sure the temperature control knob is
set at the desired temperature.
Keep foil clear of holes in oven bottom and
off of oven sides.
Keep vent on backguard clear.
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