i-tec MySafe USB-C M.2 NVMe SSD External Case
FAQ
Question: The operation system hasn't detected the case.
Answer: Connect the device to other USB port.
Question: M.2 disc is not viewable in the system.
Answer: Please sure that M.2 has been formatted.
Question: The case cover is heated up during operation.
Answer: Heating up of the cover, mainly during intensive
recording, is a usual feature and doesn't mean a defect.
The cover cools down the inside electronics of the case
and M.2 disc. We recommend ensuring an access for air
into the case and don't cover it unnecessarily by other
things.
Question: M.2 disk cannot be inserted.
Answer: The frame is only determined for PCIe based
(NVMe) disks. It is impossible to use SATA based (NGFF)
disks. They have different sockets and technologies.
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