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TROUBLESHOOTING GUIDE
The following troubleshooting guide addresses the most common problems. If problems persist, call
customer support. Unplug and disconnect the appliance from the power source before attempting
to troubleshoot.
PROBLEM
POSSIBLE CAUSE
No electricity.
Batteries in the remote
control need to be
The air
replaced.
conditioning
unit does not
start
The power cord is not
properly plugged in.
The safety LCDI plug has
tripped (USA / Canada /
Mexico only).
The thermostat
temperature setting
is too close to room
temperature.
Runs a short
Air outlet is blocked.
while only
There are tight bends in
the air hose.
SOLUTION
Check for power.
Change remote control batteries.
Remove and reconnect the power cord.
Reset the safety LCDI plug, if problem
persists contact our customer support
(USA / Canada / Mexico only).
Lower the set temperature.
Make sure the hose is properly connected.
Connect hose as per instructions on page 3.
EN
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