Returns; Contact Us - Chauvet DJ SCORPION Dual Manual De Usuario

Returns

Contact Us

Scorpion™ Dual User Manual Rev. 1
In case you need to get support or return a product:
· If you are located in the U.S., contact CHAUVET® World Headquarters.
· If you are located in the UK or Ireland, contact CHAUVET® Europe Ltd.
· If you are located in Mexico, contact CHAUVER® Mexico.
· If you are located in any other country, DO NOT contact CHAUVET®. Instead,
contact your local distributor. See
the U.S., UK, Ireland, or Mexico.
If you are located outside the U.S., UK, or Ireland, contact your distributor of
record and follow their instructions on how to return CHAUVET® products to
them. Visit our website for contact details.
Call the corresponding CHAUVET® Technical Support office and request a Return
Merchandise Authorization (RMA) number before shipping the product. Be prepared to
provide the model number, serial number, and a brief description of the cause for the
return.
Send the merchandise prepaid, in its original box, and with its original packing and
accessories. CHAUVET® will not issue call tags.
Clearly label the package with the RMA number. CHAUVET® will refuse any product
returned without an RMA number.
Write the RMA number on a properly affixed label. DO NOT write the RMA number
directly on the box.
Before sending the product, clearly write the following information on a piece of paper
and place it inside the box:
· Your name
· Your address
· Your phone number
· RMA number
· A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be your responsibility. FedEx packing or double-boxing are
recommended.
CHAUVET® reserves the right to use its own discretion to repair or replace
returned product(s).
WORLD HEADQUARTERS - CHAUVET®
General Information
Address: 5200 NW 108
Sunrise, FL 33351
Voice: (954) 577-4455
Fax: (954) 929-5560
Toll free: (800) 762-1084
UNITED KINGDOM AND IRELAND - CHAUVET® Europe Ltd.
General Information
Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: +44 (0)1773 511115
Fax: +44 (0)1773 511110
-
MEXICO
CHAUVET® Mexico
General Information
Address: Av. Santa Ana 30
Parque Industrial Lerma
Lerma, Mexico C.P. 52000
Voice: +52 (728) 285-5000
Outside the U.S., United Kingdom, Ireland, or Mexico, contact your dealer. Follow their
instructions to request support or to return a product. Visit our website for contact details.
www.chauvetlighting.com
Technical Support
th
Avenue Voice:
Fax:
Email:
World Wide Web
Technical Support
Email:
World Wide Web
Technical Support
Email:
World Wide Web
for distributors outside
(954) 577-4455 (Press 4)
(954) 756-8015
tech@chauvetlighting.com
www.chauvetlighting.com
uktech@chauvetlighting.com
www.chauvetlighting.co.uk
servicio@chauvet.com.mx
www.chauvet.com.mx
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