Guarantee Terms - La Nordica WIND AIR Manual De Instrucciones

1..La.Nordica.S.p.A..products.are.guaranteed,.within.the.European.community,.for.24.months.from.the.date.of.purchase..
Purchase.has.to.be.proved.by.means.of.a.valid.fiscal.document.issued.by.the.seller.(receipt,.invoice.or.shipment.document).identifying.the.
purchased.product.and.its.purchase.and/or.delivery.date..
WArning: this conventional guarantee does not replace the guarantee regulated by the european legislation on consumer rights.
The.conventional.guarantee.is.only.applicable.to.the.Italian.region.and.to.those.areas,.within.the.European.Community,.where.the.Authorised.
Technical.Assistance.Centres.are.active.(see.the.www.lanordica-extraflame.com.website)
It.is.also.limited.to.the.state.of.residence.of.the.consumer,.which.must.coincide.with.the.premises.and/or.registered.office.of.the.seller.of.the.
La.Nordica.S.p.A..product.
These.regulations.do.not.apply.if.the.product.is.purchased.within.commercial,.entrepreneurial,.or.professional.circumstances..In.these.cases.
the.product.guarantee.will.be.limited.to.a.period.of.12.months.from.the.date.of.purchase..
ITALIAN GUARANTEE
What.must.be.done.if.there.is.a.product.malfunction:.
Consult.the.instructions.manual.to.make.sure.the.malfunction.cannot.be.solved.by.using.the.product.correctly..Make.sure.the.malfunction.is.
included.in.those.covered.by.the.guarantee;.otherwise.the.cost.of.the.intervention.will.be.borne.entirely.by.the.consumer..When.requesting.
the.intervention.of.the.Assistance.service.at.the.Authorised.Assistance.Centre,.always.specify:.-.type.of.malfunction.-.model.of.the.appliance.
-.complete.address.-.phone.number
EUROPEAN GUARANTEE
What.must.be.done.if.there.is.a.product.malfunction:.
Consult.the.instructions.manual.to.make.sure.the.malfunction.cannot.be.solved.by.using.the.product.correctly..Make.sure.the.malfunction.
is.included.in.those.covered.by.the.guarantee;.otherwise.the.cost.of.the.intervention.will.be.borne.entirely.by.the.consumer..Request.the.
intervention. of. the. Assistance. service. or. the. address. of. the. Authorised.Technical. Assistance. Centre. to. the. seller;. always. specify:. type. of.
malfunction,.model.of.the.appliance,.complete.address.and.phone.number
if the malfunction arises in the first 6 months of the product's life, the consumer has the right to have the product repaired with no expense.
From the seventh to the twenty-fourth month, if a malfunction arises, the consumer will bear the cost of the call, while the seller will pay
for the manpower and for any spare parts used.
2..If.the.malfunction.is.linked.to.external.events.and/or.conditions.such.as,.including.but.not.limited.to,.insufficient.capacity.of.the.systems;.
wrong.installation.and/or.maintenance.by.the.personnel.which.hasn't.got.the.skills.prescribed.by.the.laws.of.the.country.of.residence.of.
the. consumer;. negligence;. inability. to. use. the. product. and. wrong. maintenance. by. the. consumer,. with. respect. to. what. is. reported. and.
recommended.by.the.instructions.manual.of.the.product,.which.is.part.of.the.sales.contract,.this.guarantee.will.be.void..
Damage.to.the.product.that.cannot.be.related.to.manufacturing.defects.are.also.not.included.in.this.guarantee..Similarly.are.excluded.defects.
related.to.incorrect.operation.of.the.flue,.according.to.the.legislation.in.force.in.the.country.at.the.moment.of.purchase..Other.exclusions.
include.all.product.defects.due.to.carelessness,.accidental.breakdown,.tampering.and/or.damage.during.transport.(scratches,.dents,.etc.),.
interventions.carried.out.by.unauthorised.personnel.and.further.damage.caused.by.incorrect.interventions.by.the.consumer.trying.to.arrange.
the.initial.malfunction..
The. following. consumables. are. excluded. by. the. guarantee:. gaskets,. ceramic. or. tempered. glasses,. cast. iron. grilles. or. coatings,. refractory.
materials.(e.g..Nordiker.or.others),.painted,.chrome-plated.or.golden.parts,.majolica.ware,.handles,.the.brazier.and.its.related.components..
for.Idro.products.the.heat.exchanger.is.not.covered.by.the.guarantee.if.a.suitable.condensation-proof.circuit.is.not.set.up.to.ensure.a.return.
temperature.of.the.device.of.at.least.55°C..The.guarantee.excludes.all.the.external.components.on.which.the.consumer.can.directly.operate.
during.use.and/or.maintenance.or.that.can.be.subject.to.wear.and/or.rust.and.stains.on.steel.due.to.aggressive.detergents..
If.malfunctions.are.signalled.which.are.not.later.confirmed.during.check.by.an.authorised.technician,.the.cost.of.the.intervention.will.be.borne.
entirely.by.the.consumer.
3..If.it.is.not.possible.to.restore.product.conformity.by.repairing.it,.the.product/component.will.be.replaced,.the.guarantee.expiration.date.and.
conditions.will.remain.the.same.established.when.the.product/component.to.be.replaced.has.been.purchased.
4.. La. Nordica. S.p.A.. cannot. be. held. liable. for. injury. or. damage. which. may. -. either. directly. or. indirectly. -. be. caused. to. persons,. animals.
and.property.ensuing.from.failure.to.observe.all.the.instructions.provided.in.the.relevant.instruction.manual.and.the.warnings.regarding.
installation,.use.and.maintenance.of.the.product,.that.can.also.be.downloaded.on.the.website.
5..Interventions.for.adjusting.and/or.regulating.the.product.for.the.type.of.fuel.or.other.reasons.are.excluded.by.the.guarantee.
6..If.the.product.is.repaired.in.one.of.the.Authorised.Technical.Assistance.Centres.indicated.by.La.Nordica.S.p.A..and.if.the.product.is.replaced,.
transport.will.be.free.of.charge..If.the.technician.can.repair.the.product.at.the.user's.place.of.residence.and.they.refuse,.transport.to.the.
workshop.and.redelivery.will.be.paid.by.the.consumer.
7. After.the.24.months.of.the.guarantee.have.elapsed.any.repair.intervention.cost.will.be.completely.borne.by.the.consumer.
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GUARANTEE.TERMS
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