PRODUCT CERTIFICATION
For information on product certification, see http://www.oursson.com or ask seller for a copy.
Only a qualified specialist from service center must do the repair.
SERVICING
OURSSON expresses great appreciation to you for
choosing our products. We have done everything
possible so that this meets your needs, and the qual-
ity corresponds to the best world standards. If your
OURSSON branded product will need maintenance,
please contact one of the authorized service center
(hereinafter - ASC). A complete list of ASC and their
exact addresses can be found on the website www.
oursson.com.
Warranty obligations:
1. Warranty obligations, provided ASC, apply only
to models designed for the production or supply
and sale within the country where the warranty
service is provided, purchased in this country,
certified for compliance with the standards of this
country, and also marked the with official marks
of conformity.
2. Warranty obligations operate within the law on
protection of consumer rights and are regulated
by the laws of the country in which they are provid-
ed, and only when the product is used exclusively
for personal, family or household purposes.
Warranty obligations shall not apply to uses of
goods for business purposes or in connection
with the acquisition of goods to meet the needs of
enterprises, institutions and organizations.
3. The manufacturer sets for its products the follow-
ing terms of use and warranty periods:
Warranty
Terms of
Product name
Period,
use, months
months
Microwave ovens
breadmakers, induction hobs
Multicookers, kitchen
processors, electric kettles,
electric grills, hand blenders,
hand mixers, meat grinders,
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blenders, toasters, airpots,
toasters, juicers, steamers,
coffee makers, choppers,
freezers, refrigerators,
automatic coffee machines
Kitchen scales
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4. Warranty obligations shall not apply to the follow-
ing products, if their replacement is assumed and
is not connected with disassembling products:
• Batteries.
• Cases, straps, cords for carrying, mounting ac-
cessories, tools, documentation that came with
the product.
5. Warranty does not cover defects caused due to
violations of the rules of consumer use, storage or
transportation of the goods, actions of third parties
or force majeure, including but not limited to the
following cases:
• If the defect was a result of careless handling,
used for other purposes, violations of conditions
and rules of operation set forth in the instruc-
tion manual, including as a result of exposure to
high or low temperatures, high humidity or dust,
traces of opening the device independently and/
or self-repair, mismatch state standards for pow-
er grids, getting liquids, insects or other foreign
objects, substances inside the device, as well
as long-term use of the product in extreme op-
erational modes.
• If the defect of the product was a result of un-
authorized attempts to test the product or make
any changes in its construction or software
programs, including repair or maintenance in
unauthorized service centers.
• If the defect of the product was a result of use
of non-standard and/or low quality equipment,
accessories, spare parts, batteries.
• If the defect of the product is associated with
its use in conjunction with additional equipment
(accessories), other than additional equipment
recommended for use with this product. The
manufacturer is not responsible for the qual-
ity of the additional equipment (accessories)
manufactured by third parties, for the quality of
its products together with such equipment, as
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well as the quality of the work of the additional
equipment together with the products of other
manufacturers.
6. Product defects detected during the lifetime of
the product are eliminated by the authorized ser-
vice centers (ASC). During the warranty period,
elimination of defects is free of charge with the
presentation of the original certificate of guarantee
6. and documents that confirm the fact and date of
the contract of retail purchase. In the absence of
such documents, warranty period is calculated
from the date of manufacture of goods. It should
be taken into account:
• Setup and Installation (assembly, the connection,
etc.) of the product described in the documenta-
tion attached to it, does not enter the scope of
warranty and can be performed by the user as
well as the specialists of most authorized service
centers on a paid basis.
• Work upon maintenance of products (cleaning
and lubricating the moving parts, replacement of
consumables and supplies, etc.) are made on a
paid basis.
7. The manufacturer is not responsible for any dam-
age directly or indirectlycaused by their products
to people, pets, property, if it occurred as a result
ofnon-observance of the rules and conditions of
use, storage, transportation or installation of the
product, intentional or negligent actions of con-
sumer or third parties.
8. Under no circumstances, the manufacturer is not
responsible for any special, incidental, indirect or
consequential loss or damage, including but not
limited to: lost profits, damages caused by inter-
ruptions in the commercial, industrial or other
activities, arising from the use of or inability to use
the product.
9. Due to continuous product improvement, design
elements and some technical specifications are
subject to change without prior notice from the
manufacturer.
Using the product when after the terms of use
(lifetime):
1. Lifetime set by manufacturer for this product ap-
plies only when the product is used exclusively for
personal, family or household needs, as well as the
consumer observes the correct operation, storage
and transportation of products. Under thecondition
of careful handling of the product and compliance
with the rules of operation the actual life may ex-
ceed the lifetime set by manufacturer.
2. At the end of the product lifetime, you should
contact an authorized service center for to con-
duct a preventive maintenance of the product and
determine the suitabilityfor further use. Work on
conducting a preventive maintenance of the prod-
ucts is also made in service centers on paid basis.
3. The manufacturer does not recommend the use
of this product after the end of its lifetime with-
out its preventive maintenance by the authorized
service center, since inthis case, the product can
be dangerous to the life, health or property of the
consumer.
Product Recycling and Disposal
This appliance has been identified in accordance with
the European directive 2002/96/EG on Waste Electrical
and Electronic Equipment – WEEE.
After the expiration of the lifetime, the product cannot
be disposed with another household waste. Instead, it
shall be deposited in the appropriate recycling collection
point for electrical and electronic equipment for proper
treatment and disposal in accordance with federal or
local law. By disposing correctly this product, you will
help to conserve natural resources and preventing the
product from damaging the environment and
human health. For more information on the
collection point and recycling of this product,
please contact your local municipal authorities
or the enterprise for household waste disposal.
Date of manufacture
Each product has a unique serial number in the form
of alphanumeric row and is duplicated with a barcode
that contains the following information: name of the
product group, date of manufacture, serial number of
the product.
Serial number is located on the rear of the product,
on the package and the warranty card.
The first two letters-correspondence to the
product group (microwaves – MM/MD).
The first two digits – year of manufacture.
The second two digits – month of manufacture.
The last two digits – serial number of product.
To avoid misunderstandings, we highly
recommend you to read carefully the in-
struction manual and the warranty obliga-
tions. Check the correctness of the war-
ranty card. Warranty card is valid only if the
following are correctly and clearly stated:
model, serial number, date of purchase,
clear stamps, buyer's signature. The se-
rial number and the model of the device
must be the same as in the warranty card.
If these conditions are not fulfilled or the
data specified in the warranty card was
changed, the warranty card is invalid.
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