FREQUENTLY ASKED QUESTIONS
Q: Can I convert my gas griddle from one fuel source to another?
No. Your gas griddle is manufactured to specific standards developed by CSA (Canadian Standards
Association) for your safety and griddling performance for propane. We do not offer conversion kits nor do we
recommend you change the fuel type.
Q: How are your griddles tested?
Our griddles are tested and certified by CSA, a leading independent testing center, to meet or exceed various
CSA standards along with various performance standards. The burners and LP line in each griddle are also
individually tested when each griddle comes off the assembly line just prior to packaging. Each burner is
ignited for this test.
Q: What is the humming noise I sometimes hear coming from my regulator?
The humming sound you can hear is the gas flowing through the regulator. There is no need to be concerned
with a low volume of noise.
Q: My griddle has a low flame on some burners, or some burners will not light at all. What can cause
this?
This can be caused by the regulator's flow-limiting device, which is activated by a sudden change in
pressure. Opening the cylinder valve too quickly can cause this. In this case, close the LP cylinder valve and
disconnect the regulator. Let stand for 10 minutes. Reconnect the regulator to the cylinder. Slowly open the
propane cylinder valve. Follow the burner lighting procedures on p. 9, and light the burner furthest from the
cylinder first. Continue to light the other burners, moving closer to the cylinder.
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