Help and support
Troubleshooting guide
I can't make phone calls
1. Make sure the phone cable is connected properly. Make sure you are using
the phone cable that came with your phone.
2. Make sure the base is plugged in, switched on and working.
3. Test the phone line and socket by using another phone.
The phone system isn't responding
You may need to reset to default settings. Please see page 38.
Answering machine won't record messages or memos
1. Check that the answering machine is connected and switched on.
2. Answering memory may be full. See page 28.
Caller's identifi cation (Call Line ID) isn't working
1. Check that you have this service on your phone line. Please call your
network provider.
2. The caller may have withheld their phone number.
1-866-AMPLICOM (267-5426)
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ELP AND SUPPORT
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