Troubleshooting - Desa Hearth Products GWRP16B Manual De Instalación

WARNING: Turn off and unplug heater and let cool before servicing.
Only a qualified service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERvED PROBLEM
When ignitor button is
pressed in, there is no spark
at ODS/pilot
When ignitor button is
pressed in, there is a spark
at ODS/Pilot but no ignition
Moisture/condensation no-
ticed on windows
124011-01B

TROUBLESHOOTING

POSSIBLE CAUSE
1. Ignitor electrode positioned
wrong
2. Ignitor electrode broken
3. Ignitor electrode not con-
nected to ignitor cable
4. Ignitor cable pinched or
wet
5. Broken ignitor cable
6. Bad ignitor
7. Piezo ignitor nut (if
equipped) is loose
8. Battery not installed in elec-
tronic ignitor (if equipped),
battery power low or battery
not installed correctly
1. Gas supply turned off or equip-
ment shutoff valve closed
2. Control knob is not in pilot
position
3. Control knob not fully
pressed in while pressing
ignitor button
4. Air in gas lines when in-
stalled
5. Depleted gas supply (pro-
pane/LP gas)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
1. Not enough combustion/
ventilation air
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REMEDY
1. Replace pilot assembly
2. Replace pilot assembly
3. Reconnect ignitor cable
4. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry
5. Replace ignitor cable
6. Replace ignitor
7. Tighten nut holding piezo
ignitor. Nut is located inside
heater cabinet at top
8. Install new alkaline battery
in electronic ignitor. Verify
battery is installed cor-
rectly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to pilot
position
3. Turn to PILOT/IGN position.
Fully press in control knob
while pressing ignitor button
4. Continue holding down
control knob. Repeat ignit-
ing operation until air is
removed
5. Contact local propane/LP
gas company
6. C l e a n O D S / p i l o t ( s e e
Cleaning and Maintenance,
page 16) or replace ODS/
pilot assembly
7. Replace gas regulator
1. Refer to Air for Combustion
and Ventilation require-
ments (page 5)
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