Troubleshooting Guide
Symptom
No Water Running
from Outlet
Extremely low Water
pressure from outlet
or faucet.
Drain Water not shut-
ting off after 2 to 3
hours of running.
If the troubleshooting guide did not resolve the symptom, please contact your local RainSoft Dealer for service. If
you cannot locate your local RainSoft Dealer, please contact RainSoft Customer Service at 1-800-860-7638 or log
onto www.rainsoft.com for the name and location of your nearest Dealer.
18
Cause
1. Water Supply Is Turned Off.
2. Water Supply Is Blocked
3. Membrane cartridge is Fouled
4. Incoming water line is crimped or
pinched off.
1. Storage Tank is not collecting water.
2.Water Line from Storage tank or from
Outlet to Faucet is crimped.
3. Storage Tank air pressure has leaked
or has lost pressure.
4. Water passage inside Ultrefiner II
Unit has blockage.
1. Faucet or other connection on system
outlet (such as ice maker) is not shut off
and is not allowing enough back pres-
sure to shut off the diaphragm .
2. Drain shutoff cartridge has failed.
3. Check Ball is leaking.
Solution
1. Turn on the Water.
2. Clear Blockage. If this does not work
Blockage could be internal to the Ultrefiner II
or external with the water line. Contact your
Rainsoft Dealer for issues with the Ultrefiner II.
3. Replace Membrane - Contact your Rainsoft
Dealer for New Membrane.
4. Check incoming line and verify no crimps in
line. Remove any pinch points.
1. Ensure Storage Tank Ball Valve is turned to
the Open position.
2. Remove Crimp from line and verify no line
damage.
3. Recharge Air Valve using Bike pump to 8 psi.
If water pressure is restored, contact Rainsoft
Dealer to explain issue. New Storage tank may
be required.
4. Contact your Rainsoft Dealer for required
service.
1. Ensure all outlet connections are closed
completely.
2. Contact your Rainsoft Dealer for required
service.
3. Contact your Rainsoft Dealer for required
service.