Customer Service; Assistance; Repairs - ConMed Linvatec VP4726 Manual De Instrucciones

W41-147-004AA.book Page 48 Wednesday, February 18, 2009 2:47 PM
E 2.8

Customer Service

2.8.1

Assistance

If you need technical assistance regarding the
use or application of this product, or you
encounter a problem that requires servicing or
repair, contact ConMed Linvatec Customer
Service at 800-925-4255 or your ConMed
Linvatec Sales Representative. Outside the U.S.
contact your local ConMed Linvatec
Representative.
Report any events involving injuries or
malfunctions to the ConMed Linvatec
Regulatory Product Support.
2.8.2

Repairs

Products returned for any reason must have an
authorized Return Goods (R.G.) number
prominently displayed on the box and included
on all paperwork. Refer to this number if
making inquiries about repair status. Please call
ConMed Linvatec Customer Service and
provide the following information to obtain an
R.G. number prior to returning any product for
repair:
• Product Number
• Serial/Lot Number - if applicable
• Original Invoice Number
• Date of Purchase
• Detailed description of the problem
All returns should be sent to:
ConMed Linvatec
Attn.: Customer Service Dept.
7416 Hollister Avenue
Santa Barbara, CA 93117 USA
Customer Service
(within U.S.) Phone:
FAX:
(outside U.S.) Phone:
FAX:
ConMed Linvatec Regulatory Product Support
(within U.S.) Phone:
(outside U.S.) Phone:
E-48
800-925-4255
727-399-5256
727-392-6464
727-397-4540
800-237-0169
727-392-6464