Troubleshooting - amora neptune Manual De Instrucciones

agents. If ordinary tap water is used in the device, natural mineral deposits
will gradually build up in the water tank. To avoid this, we recommend
using distilled or demineralised water.

Troubleshooting:

Should you have any problems with your device, please consult the table
below and action the suggested solutions provided, in accordance with the
instructions in this booklet.
Symptom
No Power
Infrared Emitter
(Remote Control)
not working
Light, but no mist
Little or No Mist
Keep the unit empty, clean and dry when not in use.
Possible cause
Power supply is not
connected
Infrared Receiver on
scent hub obstructed or
facing away
Battery needs replacing
Water level in tank is
too low
Water level in tank is
too high
Ceramic disc needs
cleaning
Water level in Water
Tank is too low
Water level in Water
Tank is too high
Solution
Plug in the adapter and press the
Power Button
Ensure that there is a clear line
of sight between from the remote
control to the infrared receiving
position on the main body
Insert new CR2025 battery into
remote control
Refill the water tank
Remove some water until level is
below maximum level
Clean the Water Tank and
Ceramic Disc
Refill the Water Tank
Disconnect the device from the
mains adaptor and carefully pour
out water until the level is at or
below the Max Fill Level