Hassle-Free Replacement Warranty –
50 United States and District of Columbia
We're so confident the quality of our
products meets the exacting standards of
KitchenAid that, if your 1-Piece Pouring Shield
Accessory should fail within the first year of
ownership, KitchenAid will arrange to deliver
an identical or comparable replacement to
your door free of charge and arrange to have
your original 1-Piece Pouring Shield Accessory
returned to us. Your replacement unit will
also be covered by our one year limited
warranty. Please follow these instructions to
receive this quality service.
Hassle-Free Replacement Warranty – Canada
We're so confident the quality of our
products meets the exacting standards of
the KitchenAid brand that, if your 1-Piece
Pouring Shield Accessory should fail within
the first year of ownership, KitchenAid
Canada will replace your 1-Piece Pouring
Shield Accessory with an identical or
comparable replacement. Your replacement
unit will also be covered by our one year
limited warranty. Please follow these
instructions to receive this quality service.
How to Arrange for Warranty Service
Your 1-Piece Pouring Shield Accessory is
covered by a one-year limited warranty from
the date of purchase. KitchenAid will pay
for replacement parts and labor costs to
correct defects in materials and workmanship.
Service must be provided by an Authorized
KitchenAid Service Center.
If your 1-Piece Pouring Shield Accessory
should fail within the first year of ownership,
simply call our toll-free Customer Satisfaction
Center at 1-800-541-6390 Monday through
Friday, 8 a.m. to 8 p.m. (Eastern Time),
or Saturday, 10 a.m. to 5 p.m. Give the
consultant your complete shipping address.
(No P.O. Box numbers, please.)
When you receive your replacement 1-Piece
Pouring Shield, use the carton and packing
materials to pack up your original 1-Piece
Pouring Shield Accessory. In the carton,
include your name and address on a sheet of
paper along with a copy of the proof
of purchase (register receipt, credit card
slip, etc.).
If your 1-Piece Pouring Shield Accessory
should fail within the first year of ownership,
take the 1-Piece Pouring Shield Accessory
or ship collect to an Authorized KitchenAid
Canada Service Centre. In the carton include
your name and complete shipping address
along with a copy of the proof of purchase
(register receipt, credit card slip, etc.). Your
replacement 1-Piece Pouring Shield Accessory
will be returned prepaid and insured. If you
are unable to obtain satisfactory service
in this manner call our toll-free Customer
Interaction Centre at 1-800-807-6777.
Or write to us at:
Customer Interaction Centre
KitchenAid Canada
1901 Minnesota Court
Mississauga, ON L5N 3A7
in Puerto Rico
Take the 1-Piece Pouring Shield Accessory or
ship prepaid and insured to an Authorized
KitchenAid Service Center. Your repaired
1-Piece Pouring Shield Accessory will be
returned prepaid and insured. If you are
unable to obtain satisfactory service in this
manner, call toll-free 1-800-541-6390 to learn
the location of a Service Center near you.
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