TP890 M Spiro Hop PN5025-A 09 09:TP890 M Spiro Hop PN5025-A 09 09 18/09/2009 08:40 Page 20
Guarantee
Thank you for purchasing one of our quality products.
UK and Republic of Ireland
This product carries a Lifetime Guarantee against rust causing failure.
One Year Guarantee against any defect in materials or workmanship.
Outside the UK and Republic of Ireland
This product carries a One Year Guarantee against any defect in materials or workmanship.
TP guarantee to you the original retail purchaser that your new activity toy will be free from defect in the material and workmanship
for one year from the date of purchase.
In the unlikely event of a defect appearing within one year, TP will repair provide replacement parts or replace your toy free of
charge.
This Guarantee does not apply to any part if damage has been caused by abuse, vandalism, misuse, accident or
non-maintenance.
To be covered by the One Year Guarantee it is essential that you complete a Guarantee Registration, listing all products
purchased.
As an additional bonus you will then automatically be entered into the Quarterly Prize Draw.
This helps us to monitor and maintain our performance as market leaders in the design and manufacture of outdoor play and
associated products. It also helps us to communicate quickly with you should the need arise and keep you up to date with the
developments in our range.
"This guarantee does not affect your legal rights."
Claim Procedure
Should a claim be necessary please write to our Customer Services Departments,
UK and Europe
TP Activity Toys., Stourport-on-Severn, Worcestershire, DY13 9EX, England.
USA
TP Toys USA LLC., 2121 North California Blvd. Suite 290, Walnut Creek, CA 94596.
Tel: (925) 658-5722 Fax: (925) 476-3456
We would require the following information and we recommend that you complete some of these details now:
Your name, address and daytime/evening telephone number.
Product Name.
Guarantee Number.
Date of Purchase.
Where Purchased.
Original Till Receipt.
Identification of the Affected Part(s) - Photographs preferable.
Please do not send products or parts at this stage as this may not be necessary.
This Guarantee Number is:
TP
Designed in the UK by TP Activity Toys (Tube Plastics Ltd), Severn Road, Stourport on Severn, Worcestershire, DY13 9EX, England.
Made in China.
Customer Service:
Email: customerservices@tptoys.com
Website: www.tptoys.com
Register your new TP product on-line now at
www.tptoys.com/productregistration
•
For a chance to win £200 of TP products in our next quarterly on-line product registration draw.
•
Immediate access to TP products updates and offers.
Full terms and conditions overleaf.
This Guarantee Number is:
TP
Spare Parts +44 (0) 1299 872803
Technical Helpline +44 (0) 1299 872804